I have two collections that require 7 and 9 open days production times. Later maybe other collections as well as they customized products. I do not want the overall delivery time to discourage the customers to buy other products already in stock. I can I do this?
Posted by Genevieve 2 years ago
I use Api function https://api.easyship.com/shipment/v1/shipments and i get response: http://prntscr.com/j31ykl Next, I buy label, but i get error: Body: {"Exceptions::ManagerError":"CloudShipmentManagerError - action: create_by_api - Destination country can't be blank; Destination name can't be blank; Address line 1 can't be blank; City can't be blank; Phone number can't be blank"} http://prntscr.com/j31zic WHY
Posted by Nikita C 2 years ago
When reaching the API, I need to submit width, height, length, along with weight to get accurate rates. How best do I go about adding up all the product dimensions to get realistic results? For example, the customer buys 4 products measuring 2 x 4 x 4. Do I multiply these numbers by the quantity to get a box size of 8 x 16 x 16? It doesn't seem rational.. wouldn't it instead be something closer to 8 x 4 x 4 box?
Posted by Roynel Flores 2 years ago
Hello, I've tried to use sandbox in woocommerce, but it didn't work. I followed https://developers.easyship.com/docs/authentication to generate sandbox token. However, it didn't show shipment in cart page... Could you please tell me if I need to fill the Callback URL in Sandbox?? Or is there any field I need to fill out???
Posted by Bobby Ng 2 years ago
When reaching the API if I don't include dimensions I get back "Items should have dimensions and a weight". However when the customer is going through the checkout process and requests shipping rates, the products themselves don't have dimensions, just weight. How are these rates coming back in Shopify just fine but, with the API I must include the dimensions? Is there a default dimension used when calculating the customer shipping data?
Posted by Roynel Flores 2 years ago
Hi, Is there a way to have one easyship account but there will be different collection addresses? We ship internationally but the products are coming from specific depot closest to where the order is from. We have depots in US, Europe and Asia.
Posted by Olivia 2 years ago
I am generating shipments for testing Easyship API and api giving me response and shipment is created but when i am buying label and hit on api with "easyship_shipment_id" and "courier_id" its showing error "Shipments not found or labels already requested".Can you please tell me where i can see my all testing generated shipments??
Posted by Bhumika 2 years ago
Hi, I tried several time using the API from the link below, but it always have an error e.g "Items should have dimensions and a weight" even I already inserted the full details. https://developers.easyship.com/reference#rates-intro I used a sandbox token from my acc registered under [email protected] Please advice how I can test it. Thank you.
Posted by Zikri 2 years ago
I'm making a test call using VueJS & Axios with my Sandbox API to retrieve rates. My Method; ``` fetchShippingRates() { this.axios.post(this.endpoint, { 'origin_country_alpha2': 'US', 'origin_postal_code': '90210', 'destination_country_alpha2': 'US', 'destination_postal_code': '10030', 'taxes_duties_paid_by': 'Sender', 'is_insured': false, 'items': [ { 'actual_weight': 0.23, 'height': 2.54, 'width': 25.4, 'length': 30, 'category': 'fashion', 'declared_currency': 'USD', 'declared_customs_value': 100 } ] }, { headers: { 'Content-Type': 'application/json', 'Authorization': 'Bearer ' + this.accessToken } }) .then(response => { console.log(response); }) .catch(error => { console.log(error); }); } ``` I'm receiving a 200 response, but with the message; ``` data: messages: Array(1) 0: "Sorry, your shipment is too heavy! If possible, try splitting it into multiple shipments." rates: [ ] ``` I see nothing regarding shipping limit in the documentation, plus that 0.23kg is equivalent to half a pound which would be a single t-shirt.
Posted by Jon Black 2 years ago
Hi, I've tried rates request API in the link below with sandbox token but didn't seem to work. https://developers.easyship.com/v1.0/reference#rates-intro can you please tell what the error message means? couldn't find anything about the message in docs. Thanks
Posted by uri 2 years ago
Hi there, Can the tracking status API return on specific shipment status? I was trying the endpoint by supplying the platform_order_number, easyship_shipment_id and both at the same time, but it always returned the status of all my shipments (The testing is done on the sandbox environment though). Thanks
Posted by Takatack Developers 2 years ago
Tried to update the callback url on the sandbox section and a popup notification with following message 'Your API settings have been successfully updated' appeared. But the callback url value didn't stick or recorded under the callback_url field. Did I miss out anything for the callback url setup?
Posted by Takatack Developers 2 years ago