the param i send was : {"destination_country_alpha2":"HK","items":[{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":479.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":1779.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":1779.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"sport","declared_currency":"HKD","declared_customs_value":859.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"sport","declared_currency":"HKD","declared_customs_value":859.00,"height":10,"length":10,"width":10}],"origin_country_alpha2":"HK"} and the response is that: {"rates":[],"messages":["Sorry, we couldn't find any shipping solutions based on the information provided."]} why ? what the limit of it ?
Posted by Nero zhang about a year ago
Hello, We are developing e-commerce website at the moment and are using your easyship plugin for Woocommerce. However, we can only see USPS courier when trying to check out .... Could you please advise how I can activate the other couriers (UPS, DHL and FedEX) in your plugin? Thank you and look forward to hearing from you soon. Kind Regards, Hendra
Posted by Hendra Wahyudi about a year ago
Hi CS, We extract data from Easyship API for internal record purpose. However starting from 27 July 2018 (around 1200 HKT) we cannot extract any data later than that time from your API. We can only extract order info generated before that time by API. Please urgently check and get the data back online.
Posted by Ivan Yiu about a year ago
well. when i send a request for the rates.sometimes it is response the info like this:"Rate Limit Exceeded, please upgrade your plan to get more requests" and sometimes it works well.how to make it aways working well,
Posted by Nero Zhang about a year ago
when i send a request to create a shipment .it is response that { "Exceptions::ManagerError": "CloudShipmentManagerError - action: create_by_api - Pickup address Please create an address before creating a shipment." } the data what i send is: { "platform_name": "Amazon", "platform_order_number": "#1234", "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_country_alpha2": "US", "destination_city": "New York", "destination_postal_code": "10022", "destination_state": "NY", "destination_name": "Aloha Chen", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "destination_email_address": "api-support@easyship.com", "items": [{ "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 }] } i don't know why it is wrong today.because it was worked well last week.
Posted by NeroZhang about a year ago
I want to solve an API first integration into e-commerce stack for following business use case a. Ability to define shipping capabilities like time deliveries , next day deliveries etc. b. Ability to define eligibility as per the contract of my shipping provide. X capability is available on on Y post code c. Ability to determine promised arrival date basis capability d. Ability to specify price the user would like to pay e. Specific area of interest [ FedX provider in UK ]
Posted by Abhishek Dwivedi about a year ago
Hi, Most of the time our customers purchase multiple items in our Shopify store. After syncing the order with easyship, it always assumed we ship out every single item in separate packages. We deleted other items and only kept one item on easyship becasue we only needed to ship out one package. As a result of that, the customer would receive a shipment notification email from Shopify stating that we only shipped out one item. Could anyone teach me how to resolve this? How can we tell the system that we put multiple items in one single package? Thank you!
Posted by Jess about a year ago
Does Easyship support ODBC connections? We're looking into integrating Easyship into our WMS (VeraCore) and they're telling me that directly connecting via an ODBC connection is the easiest way. There is also the possibility of connecting through their web-services tool, but I'm still finding more information about those.
Posted by Andrew Brock about a year ago
Not able to create labels on shipments in sandbox. I am generating shipments for testing Easyship API and api giving me response and shipment is created but when i am buying label and hit on api with "easyship_shipment_id" and "courier_id" its showing error "Shipments not found or labels already requested".Can you please tell me where i can see my all testing generated shipments??
Posted by Vinit Soni about a year ago
It would be a great feature to be able to build a shipment with multiple boxes going to one address. I know that FedEx, UPS and DHL allow you to create a master tracking number that ties all included boxes with different tracking numbers back to one number. This allows packages that cannot fit in one box to be shipped, travel and deliver together. USPS does not allow multi-box shipping under one tracking number.
Posted by Luc Gauthier about a year ago
I have two collections that require 7 and 9 open days production times. Later maybe other collections as well as they customized products. I do not want the overall delivery time to discourage the customers to buy other products already in stock. I can I do this?
Posted by Genevieve about a year ago