Hi there. I'm sending a test post with an item category, but i'm getting back an exception---CloudShipmentManagerError - action: create_by_api - Shipment items item category can't be blank. Can you help me figure out what's wrong with this test query? request id 9e031636-1b3d-4790-b5d0-c2cd280b965d Data structure: {:platform_name=>"MyPlatform", :platform_order_number=>"MyOrderNumber", :destination_country_alpha2=>"US", :destination_city=>"San Francsico", :destination_postal_code=>"94110", :destination_state=>"CA", :destination_name=>"bobby_2", :destination_address_line_1=>"24 Peters Ave", :destination_address_line_2=>"", :destination_phone_number=>"2038563234", :destination_email_address=>"[email protected]", :items=> [{:description=>"KITTY", :sku=>"KITTY", :actual_weight=>5.0, :height=>1, :width=>1, :length=>1, :category=>"watches", :declared_currency=>"USD", :declared_customs_value=>5.0}]}
Posted by Ian Norris 9 months ago
Hi, I synced my Woocommerce store up to easyship tonight but I continue to get "There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help." I've followed all the troubleshooting steps but still no luck. Can someone please assist? Wordpress 5.2.1 and easyship 0.5.5
Posted by Toby 9 months ago
Please help. Using latest version of WordPress and WooCommerce. We used query monitor plugin and found the following errors. PHP Errors in Ajax Response query-monitor.js?ver=1560667430:324 {type: "warning", message: "A non-numeric value encountered", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-shipping.php", line: 360, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_key", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 32, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_secret", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 33, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_taxes_duties", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 36, stack: Array(10), …}
Posted by Bryan 9 months ago
Is it possible to integrate with 3dCart to receive real time shipping rates? I'm trying to set up real time shipping rates by connect with 3dcart using the ENDPOINT URL, but I'm having trouble with it. What are the steps to retrieve the endpoint url?
Posted by Amy 9 months ago
I am getting following error while I call the shipment api to create shipment with my sandbox api key but works fine with production api key. { "message": "Failed to create shipment: [\"error_message: Validation Failure: No credentials\", \"error_message: Sorry, we couldn't find any shipping solutions based on the information provided.\"]" } Below is my request body - { "destination_country_alpha2": "US", "destination_city": "New York", "destination_name": "Aloha B", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "items": [ { "description": "Silk dress", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100, "sku": "test" } ], "platform_name": "Amazon", "platform_order_number": "#1234", "taxes_duties_paid_by": "string", "is_insured": true, "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_postal_code": 10022, "destination_state": "NY", "destination_address_line_2": "string", "destination_email_address": "[email protected]" }
Posted by Amit bisht 10 months ago
Hi, I wish to connect a new selling platform that is not registered in Easyship's list. May I enquire if anyone knows how to proceed after creating an API token? I don't understand how to proceed from here, to seamlessly link the selling platform and Easyship. Thanks!
Posted by Mindy 10 months ago
Hi, we are trying to integrate the Get Rates API to our system. We came across 2 issues: 1. The doc here https://developers.easyship.com/docs/getting-a-rate and https://developers.easyship.com/reference#request-rates-and-taxes have different request params. The first one has origin_country_alpha2 and the second one does not. Which version is correct? 2. We do need to customize the origin country when trying to get rates since our products will be shipped from different origins. And the current API version looks like not accepting parameter origin_country_alpha2, how are we supposed to do to get rates with different origins?
Posted by Eddie 10 months ago
I've followed all the directions and troubleshooting instructions in the documentation, yet I'm still unable to get shipping prices to display on my Woocommerce store. When I set Easyship as the shipping option in WC, it gives me the "no shipping methods available" error. I'd love for someone to take a look at this and figure out what's going wrong. I think it has something to do with the API/store connection between WC and Easyship. When I click "enable" and login to connect my store, it seems to work on the Easyship website side but nothing happens on my Woocommerce site - I can sit there and click Enable over and over again with no difference in results. When I try to add Easyship to the site via API key, it seems correct on the Woocommerce side, but then it doesn't appear to work correctly on the Easyship side. There's no way to get it work. Please contact me to help me get this solved.
Posted by Molly Widstrom 10 months ago