We are currently using Easy Ship at checkout on our Shopify store for our international shipments only. Right now we are manually creating labels, and emailing them to our fulfillment partner daily. Our current fulfillment partner already uses an API to pull our orders from Shopify but wait for us to send them labels for our international orders. Looking for a way to make the process less manual for sharing the shipping labels and documents with our fulfillment partner. Any suggestions would be greatly appreciated!
Posted by Melissa 10 months ago
Hi admin! For now, when i use https://api.easyship.com/rate/v1/rates I have get the erros: timeout Or something related to clouldfare .... Before that, it work normally. I am on Test Mode. Can you help me check it? It is extremely important to me now. Thank you.
Posted by Le Bao Trung 10 months ago
Now, After I confirm & buy labels api -> status: 'success' -> I use list shipment api to check label_url but o got label_url: null Before that I still receive "label_url": "https://api-sandbox.easyship.com/shipment/v1/shipments/d21dd39d-7774-49b6-bbd7-7df5949e2c9e/label", Can you help me check it ? Thank you
Posted by Le Bao Trung 10 months ago
Hi Admin, I've a problem with Pickup API. After shipment created successfully I request a pickup but got an error, 'Failed to create Pickup: Labels are not generated or the shipments are already request picked up/handed over: XXXXxxxxxxxx'. That means I need buy label before request a pickup?
Posted by Ghite 11 months ago
When I access to label_url of shipment, It is empty data. Before that i test it ok, but now all label_url i create before that is empty same https://api-sandbox.easyship.com/shipment/v1/shipments/ea3ef55b-fac7-43fa-889e-9c4f83ddd4fe/label Can you have me?
Posted by Le Bao Trung 11 months ago
Hi, easyship developers. In easyship doc, it is explained that we can specify the items of a shipment as an array, like this: ``` "items": [ { "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 } ] ``` However, if I would like to create a shipment by uploading csv/xlsx, there is only one column of "Item Length (cm)*", "Item Height (cm)*", etc. How can I specify multiple items in one shipment (in one package)? Thank you.
Posted by Chiu Yue Chun 12 months ago
Hi Easyship Team, I cannot find detailed information for "minimum_pickup_fee" of Rates API on API Docs. https://developers.easyship.com/reference#rates-intro Does "minimum_pickup_fee" represent the amount for paid pickup fee as the image below? https://support.easyship.com/hc/article_attachments/360001361372/mceclip1.png
Posted by shing about a year ago
Hello Guys, I am using the sandbox account and then creating the shipment using API. Creating the shipment is working fine but finalizing it by creating Print label is not working and showing the Below error: "undefined method 'map' for nil:NilClass" Please take a look on the screenshot too https://prnt.sc/me3d2o Is that mean that we have to use the real money for testing the label print functionality in testing account? Please clear the doubt. Thanks
Posted by Mohit Singhal about a year ago
Hi there! Are there any plans to create a prestashop module? We've been using EasyShip manually for some time now and while we love the functionality, it's been a bit of a hassle vs. other services we use. Would love to hear more news on this!
Posted by Elvynd about a year ago
I can't print my documents after purchasing shipping I haven't sense I added your app to my site a few days ago I need to find out if there is something I have set up wrong when i did the web thing with jared he said everything looked ok I tried to ship packages this evening and it would not print again. also i was going to setup a dummy order from my web page and a time that i normal ship first class package which cost around 2.66 . was showing in my web checkout for 4.66 whats the deal with that. I tried to call support thought it was 24/7 never was able to get threw so i left 1 order in the ready to ship to print and canceled the others once again and went shipped differently so I will need a refund on them again. I have removed your app from shopify deleted it off my computer cleared my cache and reinstalled ran it on 3 different browsers safari firefox and chrome all there had the same issue about not downloading the documents. I assume they download to the print never seen that part off your app work yet Thanks for your time and Help hampton Phillips . [email protected] . 770-530-5726 https://hamps-saddle-tack.myshopify.com
Posted by hampton Phillips about a year ago
When requestiing rates via your API we are getting different prices than the one invoiced. For example this request : POST https://api.easyship.com/rate/v1/rates { "origin_country_alpha2":"US", "origin_postal_code":"96707", "destination_country_alpha2":"CA", "destination_postal_code":"N6J4L8", "taxes_duties_paid_by":"Receiver", "is_insured":false, "items":[ { "actual_weight":2.0, "height":28, "width":16, "length":36, "category":"accessory_no_battery", "declared_currency":"EUR", "declared_customs_value":0 } ] } We are getting an offer for Fedex International Priority at $29.77. But for a shipment with the same specifications ESUS11472890, we are getting invoiced $81.08. A quote on the dashboard (4lbs 14in*11in*6in) gives the same amount as the API. I don't find any mistake on our side. Can you help ?
Posted by Florent about a year ago