Discussions

Ask a Question
ANSWERED

Auto sync warehouse inventory levels with store?

Is there a way to auto sync the warehouse inventory levels with our stores i.e. Shopify?

problem in api integration in php

hello, i want to integrate your api in php, when i pass static parameter inside CURLOPT_POSTFIELDS it works great but now problem is we have to pass multiple data using mysqli so i create one code with php all details are stored same as static in variable and when i tried to pass that varialbe inside CURLOPT_POSTFIELDS it is not working i am writing hre my code so please help me we are trying from since last 4 days, when i try to chat the dont have any answer, so please help us..here is the code.

ANSWERED

Shipping label return

Was playing around in the docs to answer myself but got a 500 code when testing the API.

ANSWERED

Backerkit - Syncing error

Hi. I'm trying to get the EasyShip API integration working (I know I've used it before in the past just fine) however I'm getting the error: "Shipment items item category can't be blank" when syncing and I don't know where in EasyShip I can add this information so it goes through.
Thanks for your help.

Plugin is adding the 'no-cache' header

We are using EasyShip plugin in our wordpress website https://kidzparadize.sg. The website is hosted in DreamHost hosting. DreamHost run their own proprietary caching system in all their servers.

ANSWERED

User doesn't have permissions for this request"

When I try to request the /v2/rates endpoint, I get the error response "User doesn't have permissions for this request".

ANSWERED

Unable to pull rates via API

I'm using my sandbox api token (though I tried once with our production token and had the same result). I'm requesting POST https://api.easyship.com/rate/v1/rates and I know my token is working because I am able to successfully get shipment lists and shipment details using the same code. When I try to post to get rates, however, I'm getting the same error no matter what variations on the post data I try:

Only 1 courier available for selection

We have our own FedEx courier account (with 9 services active) attached to our Easyship account, but it never shows up in the available couriers when creating a shipment or in the API rate/v1/rates call (rate/v1/rates). For example when we try to ship from The Netherlands to the USA we always only get the DHL option as a courier, which is very expensive and not logical as an option.
The weird thing is that 2 weeks ago, when we had the free account and a different FedEx account, we would always get multiple options like: DHL, our FedEx service, Easyship FedEx.

Error when requesting a courier pickup - Magento-Easyship Booking Management

Hi all,

ANSWERED

Support of SSO/MFA via MS Azure AD

I've been told in your support chat, that you don't support Single Sign-On and Multi-Factor Authentication yet. Is that something you have on your roadmap? It's quite common for cloud solutions to manage user access via Azure AD or Okta.