Discussions
Retrieve USA rate from rates api fail but ok for "Get a Quote" in backend
Here is the payload
{
"apply_shipping_rules":false,
"box":{
"height":2,
"width":2,
"length":2
},
"destination_country_alpha2":"US",
"destination_postal_code":"10001",
"is_insured":false,
"items":[
{
"actual_weight":2,
"height":2,
"width":2,
"length":2,
"category":"toys",
"description":"",
"declared_currency":"HKD",
"declared_customs_value":0,
"quantity":1
}
],
"origin_country_alpha2":"HK",
"origin_postal_code":"0",
"output_currency":"HKD"
}
Easyship not integrating with GB Amazon
This developer account number 121170152500 is not valid for the DB marketplace.
UPS Pickup not successful
Our platform has integrated with easyship API, but we have problems with two scenarios with UPS.
Failed to create shipment error
Our company has been working on integrating with Easyship API. We tested the "Request rates and taxes" endpoint and all went well but when we attempted the "Create a shipment and buy label", we kept getting this error message "Failed to create shipment: ["error_message: For United States, we don't support items with this category if the sender is covering the taxes & duties. (Home Decor)"]"
Own courier in backend "Get a quote" not in rate api response
""error": "User doesn't have perm..."
403 forbidden
in my pc, i cannot login. but in another pc, i can login. and from my pc, i cannot call the api, and i got 403 forbidden. any help, please?
API Checkpoint Queries Fields
Hi,
Is there a way to separate items that are drop shipped vs. your items in Easyship?
We have some products that dropship from Printful with free shipping. We also have original items that we will be shipping to customers from our location. When you add 1 of each products into the Shopify cart, only 1 shipping option with no details shows up.
UK accounts not returning Duties & Taxes via API
For US-based accounts, Easyship's API returns Duties and Taxes, per shipment, as its own line item; however, for UK-based accounts, it returns it for domestic and international shipments within Sales Tax. Can this be broken out into its own line item, like it is on US-based accounts?