Discussions

In some cases, I am able to visit a shipment that has went through the entire set of statuses from Created -> Delivered, but our Zapier integrations for "New Shipping Label" and "Shipment In-Transit" never fired.

Is this a known issue? I'm guessing EasyShip could have a bug where if a status switches rapidly to a status that isn't in your triggers, you're never triggering our zaps.

We're considering the following two solutions:

• Using your webhooks
• Using the "Shipment Updated" zap and catching every single status update so that if the underlying bug is some sort of batching of status updates from EasyShip, we can just handle the later status

Please let us know. Happy to provide more specifics of shipments that failed to trigger