Discussions

we are currently using Intuitive Shipping app to control how shipping rates are calculated at our store's checkout. We now consider to use live rates feature to offer more accurate shipping rates at checkout and Intuitive Shipping app got us an option to to use Easyship live rates feature within their app by using API access token generated by Esyship. After following all instructions, the live rates feature from Easyship app still has not worked for our store checkout on our tested products. We reached out to live chat support team of Easyship and they confirmed that our API connection within Intuitive shipping app was un-verified, that could be the reason why the feature didn't work. Eventually, they asked us to reach out to developers team to get assistance. Could you please help us fix the issue. Thanks