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ANSWERED

API and TOKEN

Hi Guys,

Shipment/Label API issues

Hey, I'm trying to setup a Shipment/Label API. I've used postman examples to get me started, and am filling out all of the required fields, however the API call returns an empty body tag- I'd expect this to contain a link to the shipping label/some of details?

Get Optimal Box Size

We sell millions of different parts. I know the part length, width, height, and weight. We want to set the box sizes before we place a shipment so we know what type of boxes we need to order from our supplier. What is the best way to calculate box size so we can store it and order boxes?

ANSWERED

Whitelist IP addresses

I've been recommended to whitelist Easyship's IP addresses but not sure how to go about that. My website runs on wordpress with woocommerce, so Easyship mentioned I should whitelist their IP addresses in woocommerce, but any suggestions how to go about that?
tried to find info via google or woocommerce but didn't find anything useful and am hesitant to just whitelist some IP addresses somehow. Any help is appreciated. thanks!

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API Shipping Rule selection

Hey,

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API integration

I tested the rates API it's working correctly,the same thing for the shippement creation.
But when I extract the courier id and place it in the selected_courier_id i got this message :
Sorry, we couldn't find any shipping solutions based on the information provided.

ANSWERED

Rate API Response issue

Hello Team,
I get proper Rate response in "Get a Quote" but Not proper rate result from this API Url "
https://api.easyship.com/v2/rates" and always get same error like " "Sorry, we couldn't find any shipping solutions based on the information provided." and my request Parameter is like below

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Delivery Instructions via Integration

Hi,

ANSWERED

Recommendations for Declared Value with Discounts

EasyShip has a blog post (https://www.easyship.com/blog/calculating-declared-value) about how to calculate declared value, but it does not give any recommendations on how to calculate declared value when the customer paid using a discount.

"messages":["Not Support Failure: No rates for this country"]

During testing on "Request Rates & taxes API" https://api.easyship.com/rate/v1/rates, API response is with "messages":["Not Support Failure: No rates for this country"] for international delivery rate. I cannot find anything in API reference for this issue. let me know how to fix it.