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Sorry, we couldn't find any shipping solutions based on the information provided

the param i send was :

{"destination_country_alpha2":"HK","items":[{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":479.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":1779.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"fashion","declared_currency":"HKD","declared_customs_value":1779.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"sport","declared_currency":"HKD","declared_customs_value":859.00,"height":10,"length":10,"width":10},{"actual_weight":10.0,"category":"sport","declared_currency":"HKD","declared_customs_value":859.00,"height":10,"length":10,"width":10}],"origin_country_alpha2":"HK"}

and the response is that:
{"rates":[],"messages":["Sorry, we couldn't find any shipping solutions based on the information provided."]}

why ?
what the limit of it ?