Discussions

Hi! There is a possibility of shipment cancellation, when I expect to get my money back after some time. How can I check the status of this refund? Is there any mechanism like an API call or webhook? Having only one balance endpoint with no detailed information does not give anything useful, like if the sum of money for certain shipment has been refunded. Thanks!

According to docs GET <https://api.easyship.com/2023-01/shipments/trackings> Retrieve the most recent status for a shipment and a history of all previous checkpoints. I should be able to see the history of checkpoints of ESUS210209643, as I pass include_checkpoints = true in request. However, the response is empty, but I expect to see "the most recent status" = cancelled and the history as well, as mentioned in the docs. Is that possible?

Which endpoint should i be hitting to fetch the tracking updates for a particular shipment ID

Hi, could you please provide us the API documentation url for carrier integration? Thank you

I need to create orders via API and complete the shipment on the UI. I used the Create Shipment API to create it which returned the rates. However, I want to choose the rate on the UI rather than buying the label all through the API <https://developers.easyship.com/reference/shipments_create>

I have created a shipping label for the Evri courier service. The label has been generated successfully using the API, but I need access to the QR code, or 6 digits, in order to print the label at an Evri parcel shop. The url where Evri mentions the QR code/6 digits is here: <https://www.evri.com/faqs/sending-a-parcel/i-dont-have-a-printer-what-can-i-do> Currently, I can't find the QR code or 6 digits using the API or through the easyship dashboard. These are also my shipping settings: ``` shipping_settings: { units: { weight: 'kg', dimensions: 'cm', }, additional_services: { qr_code: 'qr_code_with_label' }, }, ``` Any idea how I can get this QR code?

Good morning, we have a problem with the issue that we do not see 3 parcels sending the request from the API but on the Dashboard page it does show them when generating a quote or a manual shipment. We want to know if we need anything else from the API request to obtain these rates. Rates we have the problem with: UPS 3 Day Select® UPS 2nd Day Air® Sendle - Preferred Pick up

Good morning! I've created a shipment ESUS10155143, using sand token, and I'm trying to test label printing in order to connect it with my app. However, I am getting an error below: { "error": { "code": "invalid_content", "details": , "message": "The request body content is not valid.", "request_id": "7184c57641e089a516a2b5d61f2939e9", "type": "invalid_request_error" } } So, what am I doing wrong or how can I test labels printing without spending money with prod token? Thanks.

Hello, For some reason, I cannot do same day shipping with easyship. Is this a system wide issue or am I doing something wrong?

I am getting a partial success with an identifiable Shipment ID being returned in Shipment using the Sandbox. I have both buy_label and buy_label_synchronous set to true but comes back not created. Do I have to set up credit card details while using Sandbox for this to provide a label ?