I have created a shipment using the API call api.easyship.com/v2/shipments and I can get it back with an API call api.easyship.com/v2/shipments/ESAU10102184 I have also requested a label for that shipment successfully, but, when I try to access that shipment from EasyShip dashboard I can’t find it anywhere, I don't understand how that shipment can be accessed from the API but is not visible at my dashboard. Thanks!
Posted by Eduardo Pabon 3 days ago
I'm trying to use the API with my test key and getting this error: "Sorry, we couldn't find any shipping solutions based on the information provided." It works fine for the rates cal, but won't work when I try actually creating a package.
Posted by Ken 5 days ago
Hi we would like to integrate our Easyship accounts to Shopify and then to Fulfillrite for fulfillment. We have one Shopify store and selling/ fulfilling orders in both Australia and the US. Currently we have 2 Easyship accounts (One for Australian rates the other for Us Rates) 1. How do we integrate Shopify to Easyship and then both Easyship accounts to Fulfillrite to get live rates at check out for both locations? I have can copy both API Tokens from each Easyship account but Fulfillrite has only one allocation spot. 2. How can we see the integrations are all working and when we do a test order through Shopify that the order has gone through Easyship and pushed the order to Fulfillrite for fulfillment? Thank you
Posted by Demi Christo 8 days ago
I am using python and I would like to use the money from my sellers to buy labels; the problem is that my site will be domestic and international so how am I to meet these expectations with little to no money. Basically looking for a way to add money from my sellers or is there another way?
Posted by Joshua Moten 20 days ago
Hello. I'm having this error when i'm trying to buy a label for a shipment using https://api.easyship.com/label/v1/labels request: { "message": "undefined method map' for nil:NilClass", "errors": [ "undefined methodmap' for nil:NilClass" ], "labels": [], "total_cost": null, "available_balance": 100.0 } I'm having it on both sandbox and prod accounts. Can you please explain what this error could mean? Can you please provide a list of possible error codes/errors which can occur on label creation? Also i see on the UI that for some destinations/weight the system can not find a courier. What will be in the buy label api response in this case? And what will be in the response if there's not enough money on available balance ? The shipment was created in postman using https://api.easyship.com/v2/shipments with following body: { "origin_address": { "line_1": "2509 Plantside Dr", "line_2": "Unit 401", "state": "KY", "city": "Louisville", "postal_code": "40299", "country_alpha2": "US", "contact_name": "Rob", "company_name": "SV", "contact_phone": "+8129876619", "contact_email": "[email protected]" }, "sender_address": { "line_1": "2509 Plantside Dr", "line_2": "Unit 401", "state": "KY", "city": "Louisville", "postal_code": "40299", "country_alpha2": "US", "contact_name": "Rob", "company_name": "SV", "contact_phone": "+8129876619", "contact_email": "[email protected]" }, "return_address": { "line_1": "2509 Plantside Dr", "line_2": "Unit 401", "state": "KY", "city": "Louisville", "postal_code": "40299", "country_alpha2": "US", "contact_name": "Rob", "company_name": "SV", "contact_phone": "+8129876619", "contact_email": "[email protected]" }, "destination_address": { "line_1": "9265 Firestone Blvd, Downey, CA 90241, United States", "line_2": "Porte A", "state": "CA", "city": "Downey", "postal_code": "90241", "country_alpha2": "US", "contact_name": "Sonny Bill", "company_name": "Sonny Bill", "contact_phone": "+336638000", "contact_email": "[email protected]" }, "metadata": {}, "set_as_residential": false, "incoterms": "DDU", "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "printing_options": { "format": "pdf", "label": "4x6", "commercial_invoice": "A4", "packing_slip": "none" }, "buy_label": false, "buy_label_synchronous": false }, "parcels": [ { "total_actual_weight": 10, "box": { "slug": null, "length": 10, "width": 8, "height": 5 }, "items": [ { "description": "Silk dress", "category": "fashion", "sku": "test01", "quantity": 2, "dimensions": { "length": 12, "width": 12, "height": 12 }, "actual_weight": 10, "declared_currency": "USD", "declared_customs_value": 20 } ] } ] }
Posted by Ivan Ivanenko 21 days ago
Hi I'm trying to create a pickup request for a shipment that I created using the API. In the pickups endpoint call that I'm making I'm passing in the data as per the documentation and the slots returned by the "pickup_slots" end point. It's failing to create the pickup, however, and returns this response: "Sorry, it is too late to request a pickup at this time, please refresh and try again" Here's how I'm passing the data in the request body: { "courier_id": "dfa5ba0d-4f91-4f6d-9622-8f1a22b23855", "preferred_date": "2022-04-26", "preferred_max_time": "2022-04-26T20:00", "preferred_min_time": "2022-04-26T08:00", "easyship_shipment_ids": ["xxxxxxxxxxxx"] } Please provide a solution.
Posted by Joshua Moten 22 days ago
Hey! I'm attempting to use shipment api to print labels, whilst in sandbox enviroment. I had this working last week- but came back to finish my work and am getting 'We're sorry, but something went wrong (500)' I've run through the script to make sure nothing is wrong with my json etc, and all seems the same as before. All my data, which is passed to the request successfully: {"origin_address":{"line_1":"Gatehouse Lodge","state":"eqweq","city":"Reading","postal_code":"RG76NN","country_alpha2":"GB","contact_name":"Ben b","company_name":"SwapCs","contact_phone":"[email protected]","contact_email":"[email protected]"},"sender_address":{"line_1":"Gatehouse Lodge","state":"eqweq","city":"Reading","postal_code":"RG76NN","country_alpha2":"GB","contact_name":"Ben b","company_name":"SwapCs","contact_phone":"[email protected]","contact_email":"[email protected]"},"return_address":{"line_1":"Gatehouse Lodge","state":"eqweq","city":"Reading","postal_code":"RG76NN","country_alpha2":"GB","contact_name":"Ben b","company_name":"SwapCs","contact_phone":"[email protected]","contact_email":"[email protected]"},"destination_address":{"line_1":"Gatehouse Lodge","state":"eqweq","city":"Reading","postal_code":"RG7 6NN","country_alpha2":"GB","contact_name":"Ben ben","contact_phone":"07955450874","contact_email":"[email protected]"},"metadata":{},"set_as_residential":false,"consignee_tax_id":null,"eei_reference":null,"incoterms":"DDU","insurance":{"is_insured":false,"insured_amount":10,"insured_currency":"GBP"},"order_data":{"platform_name":"SwapCs","platform_order_number":"1003","order_tag_list":["clothes"],"seller_notes":null,"buyer_notes":null},"courier_selection":{"selected_courier_id":"d70f503c-905b-4e28-a015-d27069a09e0c","allow_courier_fallback":true,"apply_shipping_rules":true},"shipping_settings":{"units":{"weight":"lb","dimensions":"in"},"printing_options":{"format":"pdf","label":"4x6","commercial_invoice":"A4","packing_slip":"none"},"buy_label":true,"buy_label_synchronous":true},"parcels":[{"total_actual_weight":0.8,"box":{"length":5,"width":4,"height":2},"items":[{"description":"Silk dress","category":"fashion","sku":"test01","quantity":1,"declared_currency":"GBP","declared_customs_value":20}]}]} Here's my request: --- callback: "{% log response, type: 'response object' %}\n" format: https request_headers: '{ "Authorization": "Bearer sand_c+vc4wvtoxCsbVpPxUOb6uGECV81PyPy................=", "Content-Type": "application/json" }' to: https://api.easyship.com/v2/shipments trigger_condition: t --- { "origin_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": "SwapCs", "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "sender_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": "SwapCs", "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "return_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": "SwapCs", "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "destination_address": { "line_1": "{{data.address_street}}", "state": "{{data.address_state}}", "city": "{{data.address_city}}", "postal_code": "{{data.address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.buyer_name}}", "contact_phone": "{{data.buyer_mobile}}", "contact_email": "{{data.buyer_email}}" }, "metadata": {}, "set_as_residential": false, "consignee_tax_id": null, "eei_reference": null, "incoterms": "DDU", "insurance": { "is_insured": false, "insured_amount": 10, "insured_currency": "GBP" }, "order_data": { "platform_name": "SwapCs", "platform_order_number": "1003", "order_tag_list": [ "clothes" ], "seller_notes": null, "buyer_notes": null }, "courier_selection": { "selected_courier_id": "{{data.courier_id}}", "allow_courier_fallback": true, "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "printing_options": { "format": "pdf", "label": "4x6", "commercial_invoice": "A4", "packing_slip": "none" }, "buy_label": true, "buy_label_synchronous": true }, "parcels": [ { "total_actual_weight": 0.8, "box": { "length": 5, "width": 4, "height": 2 }, "items": [ { "description": "Silk dress", "category": "fashion", "sku": "test01", "quantity": 1, "declared_currency": "GBP", "declared_customs_value": 20 } ] } ] }
Posted by Ben Porter 22 days ago
Hi, We are trying to pull one of our user's data using this call. curl --location --request GET 'https://api.easyship.com/shipment/v1/shipments?page=0&per_page=100&created_at_from=2022-04-03T07:04:...' \--header 'Authorization: Bearer pr' \--header 'Content-Type: application/json' And getting this error. "error": "User doesn't have permissions for this request" when trying to fetch shipments: curl --location --request GET 'https://api.easyship.com/shipment/v1/shipments?page=0&per_page=100&created_at_from=2022-04-03T07:04:...' \--header 'Authorization: Bearer ' \--header 'Content-Type: application/json' Any advice on what may have gone wrong here?
Posted by Daniel Golembo 23 days ago
The example given in the API access method <Create a Shipment>: when the value of this method < buy_label_synchronous> is true, it always reports an error of 500, and when the value is false, 201 always represents created, but I want to test the status of 200 { "origin_address": { "line_1": "55 Prospect St", "line_2": "Unit 401", "state": "NY", "city": "Sydney", "postal_code": "11201", "country_alpha2": "US", "contact_name": "Mandy Morrison", "company_name": "Mandy's Watches", "contact_phone": "+1396380000", "contact_email": "[email protected]" }, "sender_address": { "line_1": "55 Prospect St", "line_2": "Unit 401", "state": "NY", "city": "Sydney", "postal_code": "11201", "country_alpha2": "US", "contact_name": "Mandy Morrison", "company_name": "Mandy's Watches", "contact_phone": "+1396380000", "contact_email": "[email protected]" }, "return_address": { "line_1": "55 Prospect St", "line_2": "Unit 401", "state": "NY", "city": "Sydney", "postal_code": "11201", "country_alpha2": "US", "contact_name": "Mandy Morrison", "company_name": "Mandy's Watches", "contact_phone": "+1396380000", "contact_email": "[email protected]" }, "destination_address": { "line_1": "1 quai de Jemmapes", "line_2": "Porte A", "state": "CA", "city": "Paris", "postal_code": "75010", "country_alpha2": "FR", "contact_name": "Sonny Bill", "company_name": null, "contact_phone": "+336638000", "contact_email": "[email protected]" }, "metadata": {}, "set_as_residential": true,// "consignee_tax_id": null, "eei_reference": null, "incoterms": "DDU", "insurance": { "is_insured": true,// "insured_amount": 600, "insured_currency": "USD" }, "order_data": { "platform_name": "Shopify",// "platform_order_number": "#1001",// "order_tag_list": [ "VIP" ], "seller_notes": null, "buyer_notes": null }, "courier_selection": { "selected_courier_id": "5179fe34-33ba-403a-9270-bda4162bc190", "allow_courier_fallback": false, "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "printing_options": { "format": "png", "label": "4x6", "commercial_invoice": "A4", "packing_slip": "4x6" }, "buy_label": false, "buy_label_synchronous": true }, "parcels": [ { "total_actual_weight": 0.8, "box": { "slug": null, "length": 10, "width": 8, "height": 5 }, "items": [ { "description": "Silk dress", "category": "fashion", "sku": "test01", "quantity": 2, "dimensions": { "length": null, "width": null, "height": null }, "actual_weight": 10, "declared_currency": "USD", "declared_customs_value": 20 } ] } ] }
Posted by han about a month ago
I'm testing out the EasyShip API and am noticing some discrepancies between what the Estimate API returns and what I can see in the dashboard. First off, I don't get any flat rate box options when using the API (I'm using my prod token). I'm able to see flat rate shipping when I choose the box in the dropdown, but using the same dimensions doesn't return it in results Secondly, I'm only seeing USPS in the results, there is no UPS options. How can I get access to all of the shipping capabilities?
Posted by Pat about a month ago
We have upgraded the module into v1.0.5 on our release site before going live but the module does not work now, it does not sync orders. We have checked log and got this easyshipLogger.INFO: https://api.easyship.com/rate/v1/magento : 401 [] [] When checking the API, we find that the Easyship does not change the status actived due to api /V1/easyship/token We do not get the API and save token on the release site. Could you please check and help us solve it?
Posted by Rosa about a month ago
I'm using the API documentation page to test requests. When using my prod_* token, I am able to get 200 responses. However, using the sand_* token, I get errors. I've switched nothing but the token and get: 400 - Bad Request { "status":"failure" "errors":[ "Sorry, we couldn't find any shipping solutions based on the information provided." ] "request_id":"261a1a61-959a-4ed5-9ba3-893a37e56b0e" "timestamp":"2022-04-13T02:12:23.482Z" } Is it possible to request rates with the sandbox tokens, and can you get courier IDs with it, as well?
Posted by Pat about a month ago
Hello Easyship developer. I am trying to use your api (https://api.easyship.com/v2/rates) to get rates. My request data: { "origin_address": { "line_1": "hk", "city": "hk" }, "destination_address": { "line_1": "London, United%20Kingdom", "city": "London", "postal_code": "E1%206AN", "country_alpha2": "GB" }, "incoterms": "DDP", "insurance": { "is_insured": false }, "courier_selection": { "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "kg", "dimensions": "cm" } }, "parcels": [ { "total_actual_weight": 10, "box": { "length": 10, "width": 10, "height": 10 }, "items": [ { "quantity": 1, "dimensions": {}, "category": "Accessory (no-battery)", "description": "description here", "actual_weight": 10, "declared_currency": "HKD", "declared_customs_value": 50 } ] } ] } But i just got only courier on response data: { "status": "success", "rates": [ { "courier_id": "43d6f8aa-6b9b-49dc-b053-47dd9817f317", "courier_name": "Aramex - Parcel", "min_delivery_time": 6, "max_delivery_time": 9, "value_for_money_rank": 1, "delivery_time_rank": 1, "currency": "HKD", "shipment_charge": 858.2, "fuel_surcharge": 180.22, "remote_area_surcharge": 0, "remote_area_surcharges": {}, "other_surcharges": {}, "oversized_surcharge": 0, "additional_services_surcharge": 0, "residential_full_fee": 0, "residential_discounted_fee": 0, "shipment_charge_total": 1038.42, "warehouse_handling_fee": 0, "insurance_fee": 0, "sales_tax": 0, "provincial_sales_tax": 0, "ddp_handling_fee": 125.88, "import_tax_charge": 217.68, "import_tax_non_chargeable": 0, "import_duty_charge": 0, "total_charge": 1381.98, "is_above_threshold": true, "incoterms": "DDP", "estimated_import_tax": 0, "estimated_import_duty": 0, "minimum_pickup_fee": 0, "available_handover_options": "free_pickup", "tracking_rating": 3, "easyship_rating": 3.6, "courier_remarks": "50 HKD charge for remote area pickup", "payment_recipient": "Easyship", "discount": { "amount": 0, "code": null, "percentage": null, "expires_at": null, "origin_amount": 0 }, "description": " 343.56 of taxes & duties are INCLUDED in the cost", "full_description": "Aramex - Parcel (6-9 working days) 343.56 of taxes & duties are INCLUDED in the cost" } ] } How can I get multi courier while calling rates api? Please guide me. Thank you so much.
Posted by Ha Hieu about a month ago
Hi Guys, I would kindly ask you to guide me in integrating Webflow with Easyship using API and TOKEN. Please don't send send me again to the forum because there is no explanation how to do it. I would like if possible some suggestion or the way to do this implementation. I also would use zapier because to fully integrate Easyship you will need to do several zaps and I don't really like that and I personally don't like zapier because a bit basic. I look forward to hearing from you . Thanks you Best regards Daniele
Posted by Daniele Di Bari about a month ago
Hey, I'm trying to setup a Shipment/Label API. I've used postman examples to get me started, and am filling out all of the required fields, however the API call returns an empty body tag- I'd expect this to contain a link to the shipping label/some of details? Could someone help please? Here's my request: --- callback: "{% log response, type: 'response object' %}\n" format: https request_headers: '{ "Authorization": "Bearer sand_c.........", "Content-Type": "application/json" }' to: https://api.easyship.com/v2/shipments trigger_condition: t --- { "origin_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": null "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "sender_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": null "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "return_address": { "line_1": "{{data.seller_address_street}}", "state": "{{data.seller_address_state}}", "city": "{{data.seller_address_city}}", "postal_code": "{{data.seller_address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.seller_name}}", "company_name": null "contact_phone": "{{data.seller_mobile}}", "contact_email": "{{data.seller_email}}" }, "destination_address": { "line_1": "{{data.address_street}}", "state": "{{data.address_state}}", "city": "{{data.address_city}}", "postal_code": "{{data.address_zip}}", "country_alpha2": "GB", "contact_name": "{{data.buyer_name}}", "contact_phone": "{{data.buyer_mobile}}", "contact_email": "{{data.buyer_email}}" }, "metadata": {}, "set_as_residential": false, "consignee_tax_id": null, "eei_reference": null, "incoterms": "DDU", "insurance": { "is_insured": false, "insured_amount": 10, "insured_currency": "GBP" }, "order_data": { "platform_name": null, "platform_order_number": null, "order_tag_list": null "seller_notes": null, "buyer_notes": null }, "courier_selection": { "selected_courier_id": "{{data.courier_id}}", "allow_courier_fallback": true, "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "printing_options": { "format": "pdf", "label": "4x6", "commercial_invoice": "A4", "packing_slip": "none" }, "buy_label": true, "buy_label_synchronous": true }, "parcels": [ { "total_actual_weight": 0.8, "box": { "slug": null, "length": 5, "width": 4, "height": 2 }, "items": [ { "description": "Silk dress", "category": "fashion", "sku": "test01", "quantity": 2, "dimensions": { "length": null, "width": null, "height": null }, "actual_weight": 10, "declared_currency": "GBP", "declared_customs_value": 20 } ] } ] } Any fields that are wrapped in {{- are pulled from these: address_street: Gatehouse Lodge address_country: United Kingdom address_city: Reading address_state: eqweq address_zip: RG76NN buyer_name: Ben ben buyer_mobile: 07955450874 buyer_email: [email protected] seller_id: 24893 seller_name: Ben b seller_email: [email protected] courier_id: d70f503c-905b-4e28-a015-d27069a09e0c (There are some more that arn't shown there, but do have values- anything outputted within {{}} will be a String- not sure if that could cause issues). Thanks!
Posted by Ben Porter about a month ago