Discussions

What are these API keys for the test, and if they are for the test, how can they be used? Is it possible to check the delivery, for example. DHL Express Test 84ee8188-89b8-45d0-baf9-f197094edba3 UPS Worldwide Express® Test f40aff4d-4514-4475-9628-4cf1c77b3f99 UPS - Express Saver Test 16f466a8-91b0-4453-baae-a5e237222b41

api issue, it prompted "Access to this resource requires scope(s) address_validation." when I tried the address_validation api, but I only found "Address" in the scope of my account, how can I solve it?

We only see Fedex, USPS, etc. when trying to get quotes...yet in the dashboard, UPS is showing for the same data? Can someone help? Thanks! <https://prnt.sc/AH_v15TxTHG7>

Hey All! Investigating a few instances that shipments are scanned and handled by USPS, and then webhooks are not delivered to my from Easyship until around a day later. I also have instances where I never receive an "In-Transit" status webhook, but see the status later in the checkpoint object on a future delivered webhook. So two questions: - How long typically does it take for easyship to deliver the webhook after a checkpoint/status has been updated? - Why are there scenarios that I don't receive a webook for a status, but the status was captured and is seen on a future webhook? For example the second line item below with no in_transit_ts but I see the checkpoint on the delivered status just never recieved the webhook for it.  Key use case is I am using these webhooks to track inbound and outbound shipments, specifically on a trial product that we deliver to customers to try on an assortment of eyewear. I start their trial period based on delivery to customer and return to vendor. I have events to drive email comms at delivery and return, but return has been off by quite some time to when USPS is doing these actions (via shipment scan). Love to know if there is some details to add here! Thanks!

For example, I need to understand what the model is for "shipment.tracking.status.changed" so I can update our system accordingly

My WooCommerce store worked fine with easyship for 2 years but all of a sudden it will not import orders or even make a connection. I have updated the token and gone through all the steps to connect the store and nothing. The strange thing is that the dynamic shipping rate in the checkout screen are still working but easyship says no connection. Please help!!!!!

Hi, I created shipments through the API. When I run <https://api.easyship.com/2023-01/shipments/> request in Postman, it returns 13 shipments, but there is nothing on the Dashboard. How can I check created shipments in the dashboard?

I have received a Production Key from Australia Post, and when I entered it in the Connect Australia Post, I am receiving message"Courier account could not be verified"

Hello, Is there an API that Easyship uses that users can communicate with? I have a JSON file with shipment dimensions that I could send to EasyShip API (if that solution exists). The aim would be that the shipment dimensions are automatically pre-filled (custom size boxes) I've spoken with EasyShip support and they pointed me to this forum.