Discussions

Hi Support,

I received a shipment response with the status "partial_success."
Could you please clarify what this status means, in which scenarios it occurs, and whether my shipment has been successfully created or not?

I’ve attached the complete shipment response below for your reference.

my Shipment Response :{
"meta": {
"errors": [
"No shipping solutions available based on the information provided"
],
"request_id": "7110381065f40862b77c25a05a17d0ab",
"status": "partial_success",
"unavailable_couriers": [
]
},
"shipment": {
"buyer_regulatory_identifiers": {
"ein": null,
"ssn": null,
"vat_number": null
},
"consignee_tax_id": null,
"courier_service": null,
"created_at": "2025-07-14T07:57:35Z",
"currency": "USD",
"delivery_state": "not_created",
"destination_address": {
"city": "carlisle",
"company_name": null,
"contact_email": "[email protected]",
"contact_name": "Astonous test",
"contact_phone": "9000000000",
"country_alpha2": "US",
"delivery_instructions": null,
"line_1": "129 ratnair highway",
"line_2": null,
"postal_code": "17013",
"state": "PA"
},
"easyship_shipment_id": "ESUS271060504",
"eei_reference": null,
"incoterms": null,
"insurance": {
"insured_amount": 0,
"insured_currency": "USD",
"is_insured": false
},
"label_generated_at": null,
"label_paid_at": null,
"label_state": "not_created",
"last_failure_http_response_messages": [
],
"metadata": {
},
"order_data": {
"buyer_notes": null,
"buyer_selected_courier_name": null,
"order_created_at": null,
"order_tag_list": [
],
"platform_name": null,
"platform_order_number": null,
"seller_notes": null
},
"origin_address": {
"city": "New York",
"company_name": "JBRANDS INC",
"contact_email": "[email protected]",
"contact_name": "JBRANDS INC",
"contact_phone": "712-386-7582",
"country_alpha2": "US",
"line_1": "420 Beach 51st St",
"line_2": null,
"postal_code": "11691",
"state": "NY"
},
"parcels": [
{
"box": {
"id": null,
"name": null,
"outer_dimensions": {
"height": 30,
"length": 30,
"width": 30
},
"slug": null,
"type": "box",
"weight": 0
},
"id": "bdf46077-7d44-4f49-8eba-7373faf9cae6",
"items": [
{
"actual_weight": 12,
"category": "Accessory (no-battery)",
"contains_battery_pi966": false,
"contains_battery_pi967": false,
"contains_liquids": false,
"declared_currency": "USD",
"declared_customs_value": 1,
"description": "testing",
"dimensions": {
"height": 30,
"length": 30,
"width": 30
},
"hs_code": null,
"id": "6eab6e96-8372-4c52-9d67-723203daa126",
"origin_country_alpha2": "US",
"origin_currency": "USD",
"origin_customs_value": 1,
"quantity": 1,
"sku": null
}
],
"total_actual_weight": 12
},
{
"box": {
"id": null,
"name": null,
"outer_dimensions": {
"height": 30,
"length": 30,
"width": 30
},
"slug": null,
"type": "box",
"weight": 0
},
"id": "e26ff649-501d-4715-a11e-2f9aac2da1c0",
"items": [
{
"actual_weight": 13,
"category": "Accessory (no-battery)",
"contains_battery_pi966": false,
"contains_battery_pi967": false,
"contains_liquids": false,
"declared_currency": "USD",
"declared_customs_value": 1,
"description": "testing",
"dimensions": {
"height": 30,
"length": 30,
"width": 30
},
"hs_code": null,
"id": "89140e5c-2cac-418e-96af-17fce9cd2cc3",
"origin_country_alpha2": "US",
"origin_currency": "USD",
"origin_customs_value": 1,
"quantity": 1,
"sku": null
}
],
"total_actual_weight": 13
}
],
"pickup_state": "not_requested",
"rates": [
],
"regulatory_identifiers": {
"eori": null,
"ioss": null,
"vat_number": null
},
"return": false,
"return_address": {
"city": "New York",
"company_name": "JBRANDS INC",
"contact_email": "[email protected]",
"contact_name": "JBRANDS INC",
"contact_phone": "712-386-7582",
"country_alpha2": "US",
"line_1": "420 Beach 51st St",
"line_2": null,
"postal_code": "11691",
"state": "NY"
},
"sender_address": {
"city": "New York",
"company_name": "JBRANDS INC",
"contact_email": "[email protected]",
"contact_name": "JBRANDS INC",
"contact_phone": "712-386-7582",
"country_alpha2": "US",
"line_1": "420 Beach 51st St",
"line_2": null,
"postal_code": "11691",
"state": "NY"
},
"set_as_residential": false,
"shipment_state": "created",
"shipping_documents": [
],
"shipping_settings": {
"b13a_filing": null,
"label_customization_fields": [
]
},
"tracking_page_url": "https://www.trackmyshipment.co/shipment-tracking/ESUS271060504",
"trackings": [
],
"updated_at": "2025-07-14T07:57:36Z",
"warehouse_state": "none"
}
}