On the "Get a quote" page at https://app.easyship.com/quote, when I have the origin and destination as both within the US, the only options which ever come up are USPS, usually USPS - Priority Mail and USPS - Priority Mail Express. Regardless of what I set the height, length, width, weight and receiver zip code values to, USPS is always the only option which comes up, never any of the other couriers like UPS, DHL and Fedex. Alternative options only show up if I set the destination as being outside of the US. I'm pretty sure this is a bug, as even if I create a rule that "For all shipments where the number of items is greater than or equal to 1, never use USPS - Priority Mail or USPS - Priority Mail Express." I still get these two options as the only ones to show up. I noticed that another user two years ago had the same issue, and it doesn't seem to have ever been truly resolved.
Posted by Devin 2 days ago
The Easyship plug-in for Wordpress/Woocommerce is causing issues with my site and reading through the support section of the plug-in other are experiencing this as well. https://wordpress.org/plugins/easyship-woocommerce-shipping-rates Wordpress Site Health check is showing the 4 errors below when Easyship plug-in is turned on. 1. The REST API request failed due to an error. Error:  cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received 2. The loopback request to your site failed, this means features relying on them are not currently working as expected. Error:  cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received 3. The scheduled event, action_scheduler_run_queue, is late to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended. 4. Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using. When looking through the debug logs I noticed that my error logs are filling up with the following 4 error messages. 1. PHP Warning: session_start(): Cannot start session when headers already sent in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/easyship.php on line 73 2. PHP Notice: Undefined index: es_api_key in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 32 3. PHP Notice: Undefined index: es_api_secret in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 33 4. PHP Notice: Undefined index: es_taxes_duties in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 36 I like using your product for my shipping needs, but this plug-in doesn't get fixed soon then I"m going to need to start looking for a different shipping partner since this is impact the performance of my Woocommerce site. Additional info that might be helpful: WordPress version: 5.3.2 WooCommerce version: 3.9.2 PHP version: 7.3.14
Posted by Darin 5 days ago
HI, I am Puja from BotPenguin , BotPenguin BotPenguin is an AI powered chatbot platform that enables you to quickly and easily build incredible chatbots to communicate and engage your customers on website, Facebook messenger and other platforms. Actually I want to integrate BotPneguin with EasyShip there are one issue while creating shipment .Is there any option to create courier _id for the testing purpose. If possible please share. mob:-7087482245 ThankYou
Posted by Puja kumari 7 days ago
The reset store settings option in magento gives below error A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later.
Posted by Sander 16 days ago
I am beginner to easyship.. I am trying to create shipment through PHP script using API token, but Its not happening. I am directing using php script to create shipment. but its not. May I know what we have to take in place of "platform name". where I will get it. Please let me know basic flow of creating shipment by php script. If possible let me know step by step.
Posted by Yogesh K 19 days ago
Has anyone been able to get this to work and show up in a woo commerce multisite? I had no issues with it when I had a single site. I converted over to a multisite since I needed 7 sites to work together with 1 cart and when I did that Easyship no longer shows up as a option. Thank you!
Posted by Eric Coskey about a month ago
I setup a single shipping rule: use USPS for all US shippings. It works. International shipments default to a bunch of options, EXCEPT USPS First Class. How could I add USPS First Class without disabling DHL? How could I disable APC, which I do not know what it is?
Posted by Mihai Beffa about a month ago
When customers are checking out of my store (WordPress WooCommerce), the first shipping options that show up are three different DHL eCommerce shipping options and no other. How do I get rid of this? I don't even know what that shipping option is and am afraid this will scare away customers finalizing purchases. I see the listing in my easyship dashboard under couriers, but I can't remove it. Please advise. Thanks!
Posted by G Scott 3 months ago
We are a small family business of metal fabricators, and we would like to have access to e-commerce? But I had seach for so many different plans that you guys offer, the now I am so confused. We would be shipping metal, stainless steel Aluminum materials so my question will be which plan will apply best for us as an industrial fabricator?
Posted by Saile R Martinez 3 months ago
Shipping rates not update if use other plugin to change product dimensions: width, height, length, wight. Example: https://woocommerce.com/products/measurement-price-calculator/ I've checked, your plugin always get origin product info instead of cart items info.
Posted by Tiny 3 months ago
I have a webhook set up to receive numerous types of events from Easyship. I have tested each event type (using the 'Test' button in the webhook modal window). All of the event types (including the shipment.tracking.status.changed event) work fine and are received and logged by my system. During regular operation, however, it seems that Easyship is NOT firing this event type when it occurs on our account. As an example, I've been logging all incoming events for about a month now and the only times we have ever seen the tracking.status.changed event is when someone has used the 'Test' button. We have hundreds or thousands of tracking checkpoints events logged, but we never see the the event type in question being sent.
Posted by Justin 4 months ago
Hi. We received this error message (after we searched everywhere and finally saw this in the webhooks page on our Easyship dashboard): "This webhook has been changed to inactive due to thirty repeated failures." We don't use the Easyship dashboard for our website's shipping, we only use the Easyship API, so we didn't know why the postage wasn't working and neither did our customers. 1. What causes this to happen? I.e what were the 30 repeated failures? 2. Is there a way to receive some sort of notification. We had people ordering shipping and paying, but then the label wouldn't generate, but we didn't know why and received no notification that our webhook was set to inactive. Can we please remove whatever causes the webhook to be inactive? Or can you at least confirm with us before making it inactive? Thanks, Luke
Posted by Luke 4 months ago