Hi! We are having trouble to generate a manifest on our shipments. One problem is that selecting all shipments method does not give us an option to generate so we have select all shipment for every page to allow us to generate and another problem is that when we click the manifest button - it ask as if we are sure to generate and we confirm but nothing happens after we confirm. Error on request : The shipment jo0K0EyEFFUAAAF0fxsdV4no cannot be modified or included in a new order, as the shipment is contained in an order currently being finalized.
Posted by Bryan 4 days ago
Dear Support, I need to build a platform to let my customers ship their products to their customers via this easyship platform but I couldn't find a way to implement this. According to my short tries, this uses my address by default and don't allow to set the origin address. Was this expected?
Posted by Wei 10 days ago
Hello, There seems to be a discrepancy regarding the quantity field in relation to weight, dimensions & declared_customs_value. For instance declared_customs_value seems to be related to the unit price rather than the total value. But actual_weight seems to be the opposite, as in the total weight for all quantities of that item. If I submit an API rates request with the same unit weight and different quantities, the prices returned are all the same. But if I split the one item into multiple items, or use total weight of all items the prices differ. Please clarify and include this information in your API documentation. Kind regards, Michael
Posted by Michael Walalce 14 days ago
Hello Team, I am facing a issue related to categories, items of category are not supported to any of the countries. I am using sand box token => "sand_0XgiXm/JrPsaOJCOy94HN8+9oqpv8sCwXHKJBVMN+2M=" here is my code : request({ method: 'POST', url: 'https://api.easyship.com/shipment/v1/shipments', headers: { 'Content-Type': 'application/json', 'Authorization': 'Bearer sand_0XgiXm/JrPsaOJCOy94HN8+9oqpv8sCwXHKJBVMN+2M=' }, body: { "platform_name": "Amazon", "platform_order_number": "#1234", "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_country_alpha2": "US", "destination_city": "New York", "destination_postal_code": "10022", "destination_state": "NY", "destination_name": "Aloha Chen", "destination_company_name": "My Company", "destination_address_line_1": "300 Park Avenue", "destination_address_line_2": null, "destination_phone_number": "+1 234-567-890", "destination_email_address": "[email protected]", "items": [{ "description": "toy cars", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "gaming", "declared_currency": "SGD", "declared_customs_value": 100 }] }, json: true }, function (error, response, body) { console.log('Status:', response.statusCode); console.log('Headers:', JSON.stringify(response.headers)); console.log('Response:', body); if (error) { console.log(error); } }); and getting the error: { "message": "Failed to create shipment: [\"error_message: Sorry, we don't support this item category for India. (Fashion)\"]" }
Posted by Varun Rajaurya 17 days ago
I'm trying to create a shipment by combining create shipment and buying a label by following your this API docs "https://developers.easyship.com/reference#create-a-shipment".I was able to create a shipment , but no label was generated.. values = { "platform_name": "Cura Health ", "platform_order_number": "001", "destination_country_alpha2": order.destination_country, "destination_city": order.destination_city, "destination_postal_code": order.destination_postal_code, "destination_state": order.destination_state, "destination_name": order.name, "destination_company_name": "Hugo", "destination_address_line_1": order.address, "destination_address_line_2": order.address2, "destination_phone_number": order.phone, "destination_email_address": order.email_address, "items": [ { "description": "Silk dress", "actual_weight": 0.5, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100 } ], "shipments": [ { "easyship_shipment_id": order.shipment_id, "courier_id": "" }, ] } headers = { 'Content-Type': 'application/json', 'Authorization': 'Bearer xxxxxProduction API xxxxxx' } r = requests.post("https://api.easyship.com/shipment/v1/shipments/create_and_buy_label", data=json.dumps(values), headers=headers) print(r.json()) order.shipment_id = r.json()['shipment']['easyship_shipment_id'] order.shipment_status = 'Created' print(r.text)
Posted by simar 21 days ago
I'm using django to to integrate esyship with our manufacturing system and when the shipment creation event is triggered , we are getting this error " 'WSGIRequest' object has no attribute 'type' ." I would appreciate if your technical tean could help me out . Thanks !
Posted by simar 23 days ago
Company name is sent both in billing and shipping address, but it is lost when I print the label. Here is a sample of API code: 'payment_custom_field' => array ( ), 'payment_method' => 'Credit/Debit Card (3D and SCA Secured) Stripe', 'payment_code' => 'stripe', 'shipping_firstname' => 'David', 'shipping_lastname' => 'Li', 'shipping_company' => 'Allonis LLC', 'shipping_address_1' => '4078 Waterland Drive',
Posted by Mihai Beffa about a month ago
Workflow question from an EasyShip newbie (PHP programmer). I'm comfortable enough with the basic concepts of the API, and so far I have verified my webhook website endpoint works. Now I would be grateful if someone could guide on how to achieve the following goal. From our incoming orders we wish to extract certain books that will need to be sent off to a book Print On Demand (POD) service. ***These books will not be shipped.*** We will pull out those specific products using an identifier, such as the product number. Therefore, we need to split (or remove) those particular products from the order. In a later step, I hope to have a trigger from this POD service to automatically go back into EasyShip and update those above separated items to have a warehouse status of "shipped". How do I separate these items to their own order? Then later I will apply the warehouse state change to "shipped", I assume. What API function(s) would be involved here?
Posted by Andy Morgan 2 months ago
I am writing to reopen this discussion since there is no response on my last post. Reference link: https://developers.easyship.com/discuss/5e9538728f596f001cdb7fcc ISSUE: ESID: ESHK18665644. Description: The courier went to our billing address instead of our pickup address. This bug happens occasionally and still daunting us. Please fix it. Detail: We were using the origin_address_id attribute in /shipment/v1/shipments api. However, courier get notified of our billing address instead of pickup address. This causes trouble quit a lot. Thank you
Posted by falcon 3 months ago
We are currently using API to create shipment. With your hidden API provided earlier, we are able to specify different pick up addresses for each shipment. However, the address displayed on the shipment label is the default sender address saved. We would like to know if it is possible to display the pickup address on the label instead of the default sender address, thank you very much.
Posted by Milly 3 months ago
I have a Joomla site and am integrating Quick2Cart to sell products from multi-vendors. Will I be able to integrate easyship to allow each vendor access to be able to ship using easyship? The idea is for the vendor to be able to ship local or world wide if they desire. I will appreciate your response.
Posted by Curt Simpson 3 months ago
Hi. We see that there is no way to specify a sender address while creating a shipment via the API - looks like it takes the default address of the platform. However, in our case, each shipment will have a different sender address. Is there a way to achieve this? Or, is there a way to create an address using the API and specify this address id while creating shipment? Let us know.
Posted by Sunil Prabhakar 4 months ago
Hi EasyShip support, Two errors that have been persisting for months since I've added onto a live site: REST API request fail (Error: [] cURL error 28) and Warning: session_start() References: https://wordpress.org/support/topic/rest-api-request-fail-error-curl-error-28-and-warning-session_start/ https://wordpress.org/support/topic/warning-session_start-11/
Posted by Daniel 4 months ago