Hi there. I'm sending a test post with an item category, but i'm getting back an exception---CloudShipmentManagerError - action: create_by_api - Shipment items item category can't be blank. Can you help me figure out what's wrong with this test query? request id 9e031636-1b3d-4790-b5d0-c2cd280b965d Data structure: {:platform_name=>"MyPlatform", :platform_order_number=>"MyOrderNumber", :destination_country_alpha2=>"US", :destination_city=>"San Francsico", :destination_postal_code=>"94110", :destination_state=>"CA", :destination_name=>"bobby_2", :destination_address_line_1=>"24 Peters Ave", :destination_address_line_2=>"", :destination_phone_number=>"2038563234", :destination_email_address=>"email_2@gmail.com", :items=> [{:description=>"KITTY", :sku=>"KITTY", :actual_weight=>5.0, :height=>1, :width=>1, :length=>1, :category=>"watches", :declared_currency=>"USD", :declared_customs_value=>5.0}]}
Posted by Ian Norris 4 days ago
Hi, I synced my Woocommerce store up to easyship tonight but I continue to get "There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help." I've followed all the troubleshooting steps but still no luck. Can someone please assist? Wordpress 5.2.1 and easyship 0.5.5
Posted by Toby 7 days ago
Please help. Using latest version of WordPress and WooCommerce. We used query monitor plugin and found the following errors. PHP Errors in Ajax Response query-monitor.js?ver=1560667430:324 {type: "warning", message: "A non-numeric value encountered", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-shipping.php", line: 360, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_key", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 32, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_api_secret", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 33, stack: Array(10), …} query-monitor.js?ver=1560667430:324 {type: "notice", message: "Undefined index: es_taxes_duties", file: "wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php", line: 36, stack: Array(10), …}
Posted by Bryan 8 days ago
Is it possible to integrate with 3dCart to receive real time shipping rates? I'm trying to set up real time shipping rates by connect with 3dcart using the ENDPOINT URL, but I'm having trouble with it. What are the steps to retrieve the endpoint url?
Posted by Amy 11 days ago
I am getting following error while I call the shipment api to create shipment with my sandbox api key but works fine with production api key. { "message": "Failed to create shipment: [\"error_message: Validation Failure: No credentials\", \"error_message: Sorry, we couldn't find any shipping solutions based on the information provided.\"]" } Below is my request body - { "destination_country_alpha2": "US", "destination_city": "New York", "destination_name": "Aloha B", "destination_address_line_1": "300 Park Avenue", "destination_phone_number": "+1 234-567-890", "items": [ { "description": "Silk dress", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "SGD", "declared_customs_value": 100, "sku": "test" } ], "platform_name": "Amazon", "platform_order_number": "#1234", "taxes_duties_paid_by": "string", "is_insured": true, "selected_courier_id": "b8d528a7-a2d4-4510-a7ac-11cbbb6542cd", "destination_postal_code": 10022, "destination_state": "NY", "destination_address_line_2": "string", "destination_email_address": "api-support@easyship.com" }
Posted by Amit bisht 21 days ago
Hi, I wish to connect a new selling platform that is not registered in Easyship's list. May I enquire if anyone knows how to proceed after creating an API token? I don't understand how to proceed from here, to seamlessly link the selling platform and Easyship. Thanks!
Posted by Mindy 28 days ago
Hi, we are trying to integrate the Get Rates API to our system. We came across 2 issues: 1. The doc here https://developers.easyship.com/docs/getting-a-rate and https://developers.easyship.com/reference#request-rates-and-taxes have different request params. The first one has origin_country_alpha2 and the second one does not. Which version is correct? 2. We do need to customize the origin country when trying to get rates since our products will be shipped from different origins. And the current API version looks like not accepting parameter origin_country_alpha2, how are we supposed to do to get rates with different origins?
Posted by Eddie about a month ago
I've followed all the directions and troubleshooting instructions in the documentation, yet I'm still unable to get shipping prices to display on my Woocommerce store. When I set Easyship as the shipping option in WC, it gives me the "no shipping methods available" error. I'd love for someone to take a look at this and figure out what's going wrong. I think it has something to do with the API/store connection between WC and Easyship. When I click "enable" and login to connect my store, it seems to work on the Easyship website side but nothing happens on my Woocommerce site - I can sit there and click Enable over and over again with no difference in results. When I try to add Easyship to the site via API key, it seems correct on the Woocommerce side, but then it doesn't appear to work correctly on the Easyship side. There's no way to get it work. Please contact me to help me get this solved.
Posted by Molly Widstrom about a month ago
Hi admin! I have a question about create shipment. When we create a new shipment, All fields with prefix is "destination_" is infomation of address, which address package will be transfer to. I do not see any field for we fill the infomation of the origin address So shipment still created. Can you tell me why? Thx.
Posted by John about a month ago
Hi I would like to integrate API shipping rate to my website which is actually a customised website built up using WordPress. Could you please guide me in integrating API to my customised website.
Posted by MOHD 2 months ago
We are currently using Easy Ship at checkout on our Shopify store for our international shipments only. Right now we are manually creating labels, and emailing them to our fulfillment partner daily. Our current fulfillment partner already uses an API to pull our orders from Shopify but wait for us to send them labels for our international orders. Looking for a way to make the process less manual for sharing the shipping labels and documents with our fulfillment partner. Any suggestions would be greatly appreciated!
Posted by Melissa 2 months ago