Discussions

Ask a Question
Back to All

Rates provided by the API differs from the invoice.

When requestiing rates via your API we are getting different prices than the one invoiced.

For example this request :

POST https://api.easyship.com/rate/v1/rates
{
"origin_country_alpha2":"US",
"origin_postal_code":"96707",
"destination_country_alpha2":"CA",
"destination_postal_code":"N6J4L8",
"taxes_duties_paid_by":"Receiver",
"is_insured":false,
"items":[
{
"actual_weight":2.0,
"height":28,
"width":16,
"length":36,
"category":"accessory_no_battery",
"declared_currency":"EUR",
"declared_customs_value":0
}
]
}

We are getting an offer for Fedex International Priority at $29.77.

But for a shipment with the same specifications ESUS11472890, we are getting invoiced $81.08.

A quote on the dashboard (4lbs 14in11in6in) gives the same amount as the API.

I don't find any mistake on our side.
Can you help ?