Discussions
Why call rates api just only get one courer?
Hello Easyship developer.
I am trying to use your api (https://api.easyship.com/v2/rates) to get rates.
My request data: { "origin_address": { "line_1": "hk", "city": "hk" }, "destination_address": { "line_1": "London, United%20Kingdom", "city": "London", "postal_code": "E1%206AN", "country_alpha2": "GB" }, "incoterms": "DDP", "insurance": { "is_insured": false }, "courier_selection": { "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "kg", "dimensions": "cm" } }, "parcels": [ { "total_actual_weight": 10, "box": { "length": 10, "width": 10, "height": 10 }, "items": [ { "quantity": 1, "dimensions": {}, "category": "Accessory (no-battery)", "description": "description here", "actual_weight": 10, "declared_currency": "HKD", "declared_customs_value": 50 } ] } ] }
But i just got only courier on response data: {
"status": "success",
"rates": [
{
"courier_id": "43d6f8aa-6b9b-49dc-b053-47dd9817f317",
"courier_name": "Aramex - Parcel",
"min_delivery_time": 6,
"max_delivery_time": 9,
"value_for_money_rank": 1,
"delivery_time_rank": 1,
"currency": "HKD",
"shipment_charge": 858.2,
"fuel_surcharge": 180.22,
"remote_area_surcharge": 0,
"remote_area_surcharges": {},
"other_surcharges": {},
"oversized_surcharge": 0,
"additional_services_surcharge": 0,
"residential_full_fee": 0,
"residential_discounted_fee": 0,
"shipment_charge_total": 1038.42,
"warehouse_handling_fee": 0,
"insurance_fee": 0,
"sales_tax": 0,
"provincial_sales_tax": 0,
"ddp_handling_fee": 125.88,
"import_tax_charge": 217.68,
"import_tax_non_chargeable": 0,
"import_duty_charge": 0,
"total_charge": 1381.98,
"is_above_threshold": true,
"incoterms": "DDP",
"estimated_import_tax": 0,
"estimated_import_duty": 0,
"minimum_pickup_fee": 0,
"available_handover_options": "free_pickup",
"tracking_rating": 3,
"easyship_rating": 3.6,
"courier_remarks": "50 HKD charge for remote area pickup",
"payment_recipient": "Easyship",
"discount": {
"amount": 0,
"code": null,
"percentage": null,
"expires_at": null,
"origin_amount": 0
},
"description": " 343.56 of taxes & duties are INCLUDED in the cost",
"full_description": "Aramex - Parcel (6-9 working days) 343.56 of taxes & duties are INCLUDED in the cost"
}
]
}
How can I get multi courier while calling rates api?
Please guide me. Thank you so much.
Hello Ha,
Thank you for contacting Easyship Developer Support.
I have reviewed, your payload and noticed that your origin address and destination_address are invalid, however, a valid address will enable different couriers to return rates.
Once you have updated the address as suggested, we will recommend you use the production token for this purpose as currently, we have some limitation on our sandbox token, our team are currently working on it to improve the sandbox token.
I hope this information helps
Best Regards
Sam
I tried to add a real address:
{ "origin_address": { "line_1": "Block 8, Sun Tuen Mun centre ", "city": "Tuen mun, Hong kong" }, "destination_address": { "line_1": "25 Highfield Road", "city": "REDHILL", "postal_code": "RH72 3TE", "country_alpha2": "GB" }, "incoterms": "DDP", "insurance": { "is_insured": false }, "courier_selection": { "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "kg", "dimensions": "cm" } }, "parcels": [ { "total_actual_weight": 10, "box": { "length": 10, "width": 10, "height": 10 }, "items": [ { "quantity": 1, "dimensions": {}, "category": "Accessory (no-battery)", "description": "description here", "actual_weight": 10, "declared_currency": "HKD", "declared_customs_value": 50 } ] } ] }
But still get only courier on the response data.
Could you give me a sample which can get multi courier?
Thank you!
Hello Ha,
Thank you for getting back to us.
Can you confirm if you used a production token for this purpose?
Because we are unable to reproduce your issue using the production token? 
Hope to hear from you soon.
Best Regards
Sam
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