API Issue - Can't get label to generate

Jul 25 10:28:23 ec0b7199888a CPPOMS [f80cd85f3031a1f05ba4f2771f34f9ff / 664c5a650ea0bca1d79a15d7cc671567][138120]: [Mon, 25 Jul 2022 10:28:23 +0000 / 10] (INFO)
{
"platform_name": "",
"platform_order_number": "TESTORDER150722",
"destination_country_alpha2": "GB",
"destination_city": "London",
"destination_postal_code": "N16 6XH",
"destination_state": "",
"destination_name": "MRS A EVANS",
"destination_address_line_1": "74 Lynmouth Road",
"destination_address_line_2": "",
"destination_phone_number": "",
"destination_email_address": "[email protected]",
"items": [
{
"description": "XMAS KISSES BAUBLE",
"actual_weight": "0.13",
"height": 3,
"width": 36,
"length": 31,
"category": "accessory_no_battery",
"declared_currency": "",
"declared_customs_value": "12"
}
]
}

And we are getting an OK response from Easyship:

It seems that issue is on EasyShip's end.