These docs are for v1.0. Click to read the latest docs for v2024.09.

Discussions

Ask a Question
Back to All

[Magento Plugin] Not able to query Taiwan carrier list

Hi, I am trying to integrate the easyship plugin to a magento platform and during the checkout flow the carrier list can be query when select a country as Singapore or Hong Kong, But when I select the checkout country as Taiwan, there will be no return

The payload inofrmation is as follow:

{"origin_country_alpha2":"HK","origin_postal_code":null,"destination_country_alpha2":"TW","destination_postal_code":"000000","destination_city":"test","destination_state":"test","destination_address_line_1":"","destination_address_line_2":"","items":[{"actual_weight":"0.200000","height":10,"width":20,"length":30,"category":"mobiles","declared_currency":"HKD","declared_customs_value":20,"sku":"simple-product"}]}

and the response is as follow:
{"rates":[],"messages":["Sorry, we couldn't find any shipping solutions based on the information provided."]}

Since I can see that Taiwan should have carrier supported in easyship from the following link

https://www.easyship.com/en-hk/shipping-rate-calculator/hongkong-to-taiwan?weight=0.5&weight_unit=kg&category_slug=accessory_no_battery&width=5&height=5&length=10&dimension_unit=cm&range=%3C100

and would like to seek for help how I can retrieve the Taiwan carrier list from easyship in magneto?