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Sorry, we couldn't find any shipping solutions based on the information provided.

How can i fix this?

this is my data from the request

{
"status": "partial_success",
"errors": [
"Sorry, we couldn't find any shipping solutions based on the information provided."
],
"shipment": {
"easyship_shipment_id": "ESUS10110623",
"created_at": "2022-08-29T21:43:55.632Z",
"updated_at": "2022-08-29T21:43:56.332Z",
"label_paid_at": null,
"label_generated_at": null,
"order_created_at": null,
"origin_address": {
"line_1": "861 6th ave",
"line_2": null,
"state": "California",
"city": "San Diego",
"postal_code": "92101",
"country_alpha2": "US",
"contact_name": "Joseph Obando",
"company_name": "Admin Legal",
"contact_phone": "84567955",
"contact_email": "[email protected]"
},
"sender_address": {
"line_1": "861 6th ave",
"line_2": null,
"state": "California",
"city": "San Diego",
"postal_code": "92101",
"country_alpha2": "US",
"contact_name": "Joseph Obando",
"company_name": "Admin Legal",
"contact_phone": "84567955",
"contact_email": "[email protected]"
},
"return_address": {
"line_1": "861 6th ave",
"line_2": null,
"state": "California",
"city": "San Diego",
"postal_code": "92101",
"country_alpha2": "US",
"contact_name": "Joseph Obando",
"company_name": "Admin Legal",
"contact_phone": "84567955",
"contact_email": "[email protected]"
},
"destination_address": {
"line_1": "7 East 4th st",
"line_2": null,
"state": "New York",
"city": "New York",
"postal_code": "10017",
"country_alpha2": "US",
"contact_name": "Manco Mancoher",
"company_name": "bigben",
"contact_phone": "61441470",
"contact_email": "[email protected]"
},
"order_data": {
"platform_name": null,
"platform_order_number": null,
"order_tag_list": [],
"seller_notes": null,
"buyer_notes": null
},
"metadata": {},
"set_as_residential": false,
"consignee_tax_id": null,
"eei_reference": null,
"incoterms": null,
"insurance": {
"is_insured": false,
"insured_amount": 0,
"insured_currency": "USD"
},
"parcels": [
{
"total_actual_weight": 1,
"box": {
"id": null,
"courier_umbrella_name": null,
"courier_origin_country_alpha2": null,
"name": null,
"slug": null,
"outer_length": 14.3,
"outer_width": 13.3,
"outer_height": 12.3,
"weight": 0
},
"items": [
{
"description": "z2b2",
"category": "Mobile Phones",
"sku": null,
"quantity": 1,
"dimensions": {
"length": 14.3,
"width": 13.3,
"height": 12.3
},
"actual_weight": 5,
"origin_currency": "USD",
"origin_customs_value": 155,
"declared_currency": "USD",
"declared_customs_value": 155
}
]
}
],
"total_customs_value": 155,
"total_actual_weight": 1,
"shipment_state": "created",
"pickup_state": "not_requested",
"delivery_state": "not_created",
"label_state": "not_created",
"warehouse_state": "none",
"trackings": [],
"tracking_page_url": "https://www.trackmyshipment.co/shipment-tracking/ESUS10110623",
"shipping_documents": [],
"currency": "USD",
"selected_courier": {
"id": null
},
"rates": []
}
}