Discussions
Strange shipping rates scenarios
Hello
We're integrated using the Magento extension, and does anyone has any idea how rates are calculated? There are certain strange scenarios.
- 2x of SKU1234, there are rates.
- 3x of SKU1234, there are no rates.
- 10x of SKU1234, there are no rates.
- 11x and above of SKU1234, there are rates.
Additional scenario
5. 10x of SKU1234 and 1x of SKU9876, there are rates.
Option 1, 4 and 5 rates are showing same providers (Ninjavan) with similar pricing so it's not a different sets of methods or providers issue.
What happened to scenarios 2 and 3, and all the quantity in between did not provide any rates as well.
We are currently using Production environment (https://api.easyship.com/rate/v1/magento), and the requests that I have dumped out have no difference apart from a bigger array 3 vs 11 items.
Hope to understand more as our client is equally puzzled and need some answers on this strange behaviour.