These docs are for v1.0. Click to read the latest docs for v2024.09.

Discussions

Ask a Question
Back to All

Australia DDP DDU setting is not available?

Hello, is DDP DDU not required for imports to Australia? We are setting it manually via API, the came code works for the UK so not sure why it does not work for AU, we assume the country code for Australia is 'AU'

We have also tried manually creating a shipment and the taxpayer setting is not reflected correctly, it is always DDU, (we would like DDP) on the easyship shipment details for the package it is stated as 'Import Tax & Duty: Not required'

Is this correct? is it not possible to set the DDP/ DDU for Australia? Seems weird and this is for all couriers DHL, FEDEX, UPS

            if ($order->country->code === 'GB') {
                if ($order->tax_amount != 0) {
                    $body['consignee_tax_id'] = 'xxxxxxxxxxxxx';
                    $body['incoterms'] = 'DDP';
                } 
                else {
                    $body['consignee_tax_id'] = null;
                    $body['incoterms'] = 'DDU';
                }
            } 
            elseif ($order->country->code === 'AU') {
                if ($order->subtotal < 95000) {
                    $body['incoterms'] = 'DDP';
                }
                else {
                    $body['incoterms'] = 'DDU';
                    }
            }

the code works for GB labels and the variables are correct, please can you confirm if this is an Easyship issue and not our code!

Best regards