Discussions

Ask a Question

Specifying a sender address while creating a shipment

Hi. We see that there is no way to specify a sender address while creating a shipment via the API - looks like it takes the default address of the platform. However, in our case, each shipment will have a different sender address. Is there a way to achieve this? Or, is there a way to create an address using the API and specify this address id while creating shipment? Let us know.

WooCommerce Errors

Hi EasyShip support, Two errors that have been persisting for months since I've added onto a live site: REST API request fail (Error: [] cURL error 28) and Warning: session_start() References: https://wordpress.org/support/topic/rest-api-request-fail-error-curl-error-28-and-warning-session_start/ https://wordpress.org/support/topic/warning-session_start-11/

eashship-> Create Shipments --> From Advanced it is not moving to Manage Shipments

We used below API for buylabel and we got response and it is shown in eashship-> Create Shipments --> Advanced https://api.easyship.com/shipment/v1/shipments/create_and_buy_label Query: When it will move to Manage Shipments?

Easyship not working on multisite wordpress on AWS Lightsail

I have a multisite on AWS lightsail. It has 3 sites. (site 1) The main retail site where I need easy to be an option. (site 2) does not sell anything and I do not need easy ship as an options. (site 3) is co-branded with another company and I have no access to it for coding anything else. I download and installed plugin. I've tried both from a network wide activating the plugin as well site by site. Either way I never get the option for Easyship in setting, Woocommerce, shipping. I've used easy on a NON multsite and it worked perfect. I converted my single site, or am in the procress of converting to multisite but now Easyship is not working which is business critical for me. Please help many thanks.

Handling fee

We are trying to add a handling fee, we can’t not locate where to do so

No shipping methods Woocommerce Multisite

WordPress 5.3.2 (Multisite) WooCommerce 4.0.1 Easyship 0.6.0 New to Easyship and getting "no shipping methods" at checkout. Already tried everything here https://support.easyship.com/hc/en-us/articles/360000306291-Connect-WooCommerce. My products have weights and dimensions set properly as well. I have Whole Sale Suite but it's not enabled for this particular subsite. Would appreciate if support personnel can help me check it out. I can issue a temporary login.

Support and replies have been very unreliable. I may need to reconsider.

Support and replies have been very unreliable. I may need to reconsider.

Testing Shipping using Stripe and Woo Commerce

How do I test shipping / orders without being charged? When I use Stripe to take the credit card information, it has a sandbox token so I don't get charged for testing. How do I test without being charged shipping if I use the Easy Ship production toked for testing?

Testing Shipping using Stripe and Woo Commerce

How do I test shipping / orders without being charged? When I use Stripe to take the credit card information, it has a sandbox token so I don't get charged for testing. How do I test without being charged shipping if I use the Easy Ship production toked for testing?

Woocommerce Plugin Bug

The Easyship plug-in for Wordpress/Woocommerce is causing issues with my site and reading through the support section of the plug-in other are experiencing this as well. https://wordpress.org/plugins/easyship-woocommerce-shipping-rates Wordpress Site Health check is showing the 4 errors below when Easyship plug-in is turned on. 1. The REST API request failed due to an error. Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received 2. The loopback request to your site failed, this means features relying on them are not currently working as expected. Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received 3. The scheduled event, action_scheduler_run_queue, is late to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended. 4. Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using. When looking through the debug logs I noticed that my error logs are filling up with the following 4 error messages. 1. PHP Warning: session_start(): Cannot start session when headers already sent in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/easyship.php on line 73 2. PHP Notice: Undefined index: es_api_key in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 32 3. PHP Notice: Undefined index: es_api_secret in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 33 4. PHP Notice: Undefined index: es_taxes_duties in /home/forgetme/public_html/wp-content/plugins/easyship-woocommerce-shipping-rates/includes/easyship-api.php on line 36 I like using your product for my shipping needs, but this plug-in doesn't get fixed soon then I"m going to need to start looking for a different shipping partner since this is impact the performance of my Woocommerce site. Additional info that might be helpful: WordPress version: 5.3.2 WooCommerce version: 3.9.2 PHP version: 7.3.14