Discussions
Where can I find the payload model for the webhooks?
For example, I need to understand what the model is for "shipment.tracking.status.changed" so I can update our system accordingly
Partial Success creating shipment
Hello,
Not Getting Fedex in APi Response
Dear Concern,
How to enable address_validate in the scopes
api issue, it prompted "Access to this resource requires scope(s) address_validation." when I tried the address_validation api, but I only found "Address" in the scope of my account, how can I solve it?
We're sorry, but something went wrong (500)
Hey!
I have created a shipment using create shipment api using dhl and sandbox, How can i check those created shipments in dashboard?
How can i check those created shipments in dashboard?
We are getting intermittent 502 (gateway timeout error) responses from Easyship API lately
With pretty noticeably regularity, we are not starting to receive 502 timeout errors from the easyship API with HTML bodies instead of JSON as follows. This is a familiar issue when a server is behind a gateway that is having issues. Are you folks aware of this issue and working on it?
API can't get proper shipping solutions
I'm trying to use the API with my test key and getting this error: "Sorry, we couldn't find any shipping solutions based on the information provided."
Shipment items item category can't be blank, but i sent a shipment items category
Hi there. I'm sending a test post with an item category, but i'm getting back an exception---CloudShipmentManagerError - action: create_by_api - Shipment items item category can't be blank. Can you help me figure out what's wrong with this test query?
request id 9e031636-1b3d-4790-b5d0-c2cd280b965d
Data structure:
{:platform_name=>"MyPlatform",
:platform_order_number=>"MyOrderNumber",
:destination_country_alpha2=>"US",
:destination_city=>"San Francsico",
:destination_postal_code=>"94110",
:destination_state=>"CA",
:destination_name=>"bobby_2",
:destination_address_line_1=>"24 Peters Ave",
:destination_address_line_2=>"",
:destination_phone_number=>"2038563234",
:destination_email_address=>"[email protected]",
:items=>
[{:description=>"KITTY",
:sku=>"KITTY",
:actual_weight=>5.0,
:height=>1,
:width=>1,
:length=>1,
:category=>"watches",
:declared_currency=>"USD",
:declared_customs_value=>5.0}]}
Is it possible to simulate the purchase of labels?
Hello,