Discussions

Hello, I have the following detail

Hi, we are using Celigo to send orders over your API and everything is working well, except in odd senarios an order can be sent twice. In Shipstation, there is the idea of an order key that we set. We use the internal ID of the record in netsuite. Shipstation does not allow a duplicate shipment to be created with the same order ID.

If Easyship's team is working on the order syncing issue, please ensure that they do not mess up my website

I am trying to check a shipment or getting rates from sandbox details but getting error "No shipping solutions available based on the information provided"

How can I determine when a package has been shipped?

Hello, I'm looking to integrate Easyship into my order system for label purchases. However, I'm unable to use the sandbox environment for testing. Buying labels for testing purposes and then canceling them is time-consuming, and it strains my budget. Are there any alternatives or features, such as quick refunds or the use of dummy data, that can provide a realistic testing experience without incurring significant costs or delays?

Hello,

"code": "payment_required",
"details": [
"We were unable to generate a label as you do not have enough funds on your account."
],
"message": "Insufficient balance on your account. Please add more funds.",
"request_id": "52e8a11e8986820f91c578715f9dffd9",
"type": "invalid_request_error"

I am comparing API results with the results from the website. The website consistently returns results that are usually less, but almost always very different, than the ones the API returns for the exact same boxes and destination.

I was getting this message when i create shipment.