Discussions

We have an integration created on the main dashboard. Here we had Procuction and Sandbox API creds. I have tried to change the scopes to add Box endpoint but it showed me unknown error. After reloading the page we don't have Sandbox credentials anymore. Creating the new integration doesn't help. Support team suggested to write here about the issue.

I have set up a webhook trigger for the shipment.tracking.status.changed event. For some orders, the event did not fire for the status "Out for Delivery," while for other orders, it worked fine. This issue occurs in the morning only for some orders ,when the order is onboard for delivery.

My soon to be launched e-store is hosted on GrooveKart. Is there any way I can use Easyship? I know it's not on the list of integrations, but what if I used something like Zapier? Thank you.

What do I have to complete in Easyship to connect my website, Garditllc.com to this platform. And how much does Easyship cost? I'm on Zen Business and they thought it was free.

Is the API based on Open API specification? Does the developer portal provide the link to download Open API schema to be able to generate a client based on it? I wasn't able to find a link on the portal to download

Hello,

Hello, I am having trouble connecting my Zen Business store to Easy Ship. I would like to be able to see my products here. Can you please assist?

Hi! There is a possibility of shipment cancellation, when I expect to get my money back after some time. How can I check the status of this refund? Is there any mechanism like an API call or webhook? Having only one balance endpoint with no detailed information does not give anything useful, like if the sum of money for certain shipment has been refunded.

According to docs