These docs are for v2023.01. Click to read the latest docs for v2024.09.

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The web UI shows us a different box list and order list than the API for the same account

When we get use the website to view our list of custom boxes we see one list, but when we use the API we see a different list.

Should it be based on the audience, the type of content, or just personal preference?

I've been experimenting with mockups for publishing, and they really help visualize the final design before printing or going live. However, I’m still unsure about the best way to choose the right mockup for a specific project. Should it be based on the audience, the type of content, or just personal preference? Also, are there any resources that provide high-quality, professional mockups that don’t look generic or overused? Would love to hear your recommendations!

No label created and no failure message

I get no labels and no response saying why there are no labels

POST https://api.easyship.com/shipment/v1/shipments/ESUS10223964/pickup this api does not work gives route not found error and also your latest version api gives the same error https://public-api.easyship.com/2024-09/pickups . What is the issue ? I am not able to create pickup

How to use you shipping traking and pickup api's?
These api only give route not found error and doesny work

Route not found error on any API request

Hello!

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Is there any document corresponding to primary_status in checkpoints?

the webhook of shipment.tracking.checkpoints.created

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How do I know that my refund has been successful?

There is currently no webhook related to successful refund

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What's means {xxx} isn't any of in #/components/schemas/ParcelCreate/properties/items/items?

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webhook label_url 500

create label but label_url is 500

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Questions about the rate API

I use the API to get the rate list. After creating a shipment, the amount that needs to be paid in the backend is inconsistent with the rate amount given in the API. How can I get the actual amount that needs to be paid?