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rapid development of e-commerce

Hi! With e-commerce rapidly evolving and new technologies constantly being introduced in 2025, how do you think cloud call centres can compete with traditional on-premises call centres? How important is the flexibility and scalability that a cloud model offers to businesses compared to the control and personalisation that on-premises solutions offer? What are the key benefits or risks that you see in each approach in terms of delivering a high level of customer service and reducing costs? Do you think there will be a trend towards completely replacing on-premises call centres with cloud systems, or will a hybrid option be optimal?

Shipment partial_success

Hi Support,

ANSWERED

API - Get a label after Shipment was created

Hi,

ANSWERED

Pallet shipping functionality

Hi everyone,

ANSWERED

The API always returns: 'Access to this resource requires scope(s) public.address_validation:write', but this scope was already selected in the dashboard

curl --request POST \
     --url https://public-api.easyship.com/2024-09/addresses/validations \
     --header 'accept: application/json' \
     --header 'authorization: Bearer sand_OhQNyNen5VQ5AUEcm2NfxJZzA8CuZNeOWbGRT5sVZq8=' \
     --header 'content-type: application/json' \
     --data '
{
  "country_alpha2": "AD",
  "replace_with_validation_result": false,
  "city": "London",
  "company_name": "Guava Technology",
  "line_1": "10 Downing Street",
  "postal_code": "SW1A 2AA"
}
'
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Unable to create shipment with missing contact phone in destination address

Here is the payload:

ANSWERED

i am getting error "route not found"

i am fetching rates using below request, it is giving error route not found, can you please help to resolve it.

ANSWERED

FedEx Saturday Delivery

Currently there is no way to enable Saturday delivery (FedEx specifically) when creating orders via API. That option is available in the dashboard UI.

ANSWERED

Free & Discounted Shipping

hello sir I have already integrated my ecommerc api with easyship and now I need Free & Discounted Shipping for my own ecommerc Nabkab API
Is that possible to do that?