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Label Format

Hi, we clearly specified that the format for generating a label is 4x6 and this is always working whenever we make shipment through AU Post Domestic Standard or DHL Express but while selecting an international shipment through AU Post Standard International, it's giving us a label: Custom Declaration in a size "A4" format. Why? we only need the 4x6 size. Thanks!

Example returned data:

"shipping_documents":{
"label":{
"required":true,
"page_size":"a4",
"format":"png",
"base64_encoded_strings": ____