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I am getting issue on sandbox api request for request body

{ "platform_name": "Amazon", "platform_order_number": "#1234", "destination_country_alpha2": "AU", "destination_city": "Sydney", "destination_postal_code": "2142", "destination_state": "NSW", "destination_name": "Granville", "destination_address_line_1": "Unit 2, 19-21 Enid Avenue", // "destination_address_line_2": null, "destination_phone_number": "+610450395294", // "destination_email_address": "[email protected]", "items": [ { "description": "Silk dress", "sku": "test", "actual_weight": 1.2, "height": 10, "width": 15, "length": 20, "category": "fashion", "declared_currency": "AUD", "declared_customs_value": 100 } ] }

And the response was like
{ "message": "Failed to create shipment: [\"error_message: Third Party Failure: fail to get rates from TntAu within 5.82 secs\", \"error_message: Third Party Failure: OmniParcelDomestic went wrong\", \"error_message: Sorry, we couldn't find any shipping solutions based on the information provided.\"]" }

Can you tell me what exactly is happening and making it work consistently.