I'm getting no results on the shipping API using production API key

The data:
Array
(
[origin_postal_code] => 0
[origin_city] => Hong Kong
[destination_country_alpha2] => US
[destination_city] => Suwanee
[destination_state] => GA
[destination_postal_code] => 30024
[taxes_duties_paid_by] => Receiver
[items] => Array
(
[0] => Array
(
[description] => LB-100-V (LB-100-V-W)
[sku] => 6986
[actual_weight] => 0.01
[height] => 5.00
[width] => 20.00
[length] => 20.00
[category] => jewelry
[declared_currency] => USD
[declared_customs_value] => 160.00
)

    )

[output_currency] => USD
[is_insured] => 1

)

The response:

stdClass Object
(
[rates] => Array
(
)

[messages] => Array
    (
        [0] => Sorry, we couldn't find any shipping solutions based on the information provided.
    )

)