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Incorrect product codes in API request

over 2 years ago by Amy Galley

Hi,
We have been advised by DHL that we are currently using incorrect product codes in our API request. They have told us this needs to be updated in the XML request that is sent to DHL. Please find below the correct code they have asked us to update:

Incorrect – 8 = XEP (Invalid)

      <GlobalProductCode>8</GlobalProductCode>

      <LocalProductCode>8</LocalProductCode>

Correct – P = WPX (Valid)

      <GlobalProductCode>P</GlobalProductCode>

      <LocalProductCode>P</LocalProductCode>