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Hi,

We noticed that the shippment or pickup is not created successfully everytime, even the same request / info is passed to the API.

The following message is the usual one

{"message":"Shipments not found or labels already requested: ESHK107026712","errors":["Shipments not found or labels already requested: ESHK107026712"],"labels":[],"total_cost":null,"available_balance":1000.0}

We only called the shipment create once, the followup API is to create pickup.

This does not happens every time, said 2 out of 3 API call. May I know if what may lead to this error?