Discussions

Here is my request:
{
"origin_address": {
"line_1": "847 E 11th Ave",
"line_2": " Columbus",
"city": "Columbus",
"state": "OH",
"postal_code": "43211"
},
"destination_address": {
"line_1": "141 North Ave",
"line_2": " Northlake",
"city": "Northlake",
"state": "IL",
"postal_code": "60164",
"country_alpha2": "US"
},
"incoterms": "DDU",
"insurance": {
"is_insured": false
},
"courier_selection": {
"apply_shipping_rules": true
},
"shipping_settings": {
"units": {
"weight": "lb",
"dimensions": "cm"
}
},
"parcels": [
{
"total_actual_weight": "2",
"box": {
"length": "4",
"width": "2",
"height": "2"
},
"items": [
{
"quantity": 1,
"category": "Shoes",
"item_description": "Shoes ",
"declared_currency": "USD",
"declared_customs_value": 100,
"actual_weight": 1
}
]
}
]
}

When I requested a quotation using the given request, working properly and returning a proper result but when I used production or sandbox API, it is showing me the result "Sorry, we couldn't find any shipping solutions based on the information provided." I thought my API keys are blocked therefore I created a new credential but the result was the same.