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Hi,

For the last months I have successfully used the integration between zapier and easyship. This morning it broke. When I try and reconnect I get the message "This auth is expired. Please reconnect it here.".

I figured maybe something had happened to the API Access Token, so I created a new one. But the same thing happens.

Another strange thing is that when editing the Scope of an Access Token, it gives the error "Sorry, something went wrong updating your API settings. Please refresh the page and try again!". Clearly, refreshing the page nor creating a new access token helps. The connection between Zapier and EasyShip is broken right now.

I have no idea what changed (my account, or perhaps a code change) but there is no way to get the API to be used right now. I reached out to Customer Support, but they told me to start a discussion here.

At the moment, our business continuity is 100% impacted. Please help.

Thanks and best regards