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{
"incoterms": "DDP",
"origin_address": {
"contact_name": "Wong",
"country_alpha2": "FR",
"postal_code": "25640",
"state": "Doubs",
"line_1": "6 Route de Moncey ",
"line_2": "",
"city": "Chaudefontaine",
"contact_phone": "+852 1234 5612",
"contact_email": "[email protected]",
"company_name": "[STAGING] KYC-approved"
},
"destination_address": {
"contact_name": "Ben Suen",
"country_alpha2": "HK",
"postal_code": "0000",
"state": "Hong Kong",
"line_1": "Tung Lo Wan Road",
"line_2": "38",
"city": "Tai Hang",
"contact_phone": "+852 9877 0084",
"contact_email": "[email protected]"
},
"return_address": {
"contact_name": "Wong",
"country_alpha2": "FR",
"postal_code": "25640",
"state": "Doubs",
"line_1": "6 Route de Moncey ",
"line_2": "",
"city": "Chaudefontaine",
"contact_phone": "+852 1234 5612",
"contact_email": "[email protected]",
"company_name": "[STAGING] KYC-approved"
},
"parcels": [
{
"total_actual_weight": 100,
"items": [
{
"sku": "12345",
"description": "testproduct2",
"quantity": 4,
"declared_currency": "HKD",
"declared_customs_value": 785,
"origin_country_alpha2": "FR",
"hs_code": "5d7df2ea-6f39-4ba4-a029-4c187836b015"
}
],
"box": {
"slug": "custom-box",
"length": 30,
"width": 20,
"height": 30,
"packageWeight": 100
}
}
],
"shipping_settings": {
"units": {
"dimensions": "in",
"weight": "lb"
},
"buy_label": false
},
"eei_reference": null,
"courier_selection": {
"selected_courier_id": "1f09d069-7c0b-4d80-87dd-7917af48c692",
"apply_shipping_rules": true,
"allow_courier_fallback": false
},
"insurance": {
"is_insured": true,
"insured_amount": 4239,
"insured_currency": "HKD"

We are unable to create a shipment with this particular SKU. Can I know what is the issue?