Discussions

Hello,

I am trying to fetch the latest Delivery Status of a shipment made in EasyShip and the email address of the recipient, so that I can identify that person in my CRM and update the shipping status. I created a Catch Hook that gives me:

Tracking Status Company Order Number
Tracking Status Easyship Shipment Id
Tracking Status Tracking Number
Tracking Status Status: Example 'Delivered'

...it doesn't give me the email address of the recipient.

In the next step of my Zap, I have been trying to create a 'Get' webhook that uses one of the IDs above to get more information about where the shipment is going, including the email address. I am met with an error because I think this API is marked as "Required authorization scope: Track 3P, This API is currently in beta and is available upon request. Get in touch with your account manager or Easyship Support Team to enable it."

Here is a link to this particular API documentation, and I think this is the correct one for my needs, but I might be wrong: https://developers.easyship.com/reference/trackings_show.

Either way I am stuck and would really appreciate some help here. I am on a trial and I moved from another carrier because it appeared that you had better tracking updating capabilities. I am open to another approach to automate getting this into our CRM if you know of any!

Incidentally, I tried the native Zap offered by EasyShip but it only works when I manually run it. It won't automatically send shipping updates through.

Thanks,

Aaron