Discussions

I have several orders that I have not received the updated hook for the return. See that the order was delivered on the outbound, but not seeing the return hook bring in that information (most are sending return and I am getting hooks for them).

Not getting any errors on our end for failing to parse the hooks and operate, seems like a ghost and we are just not receiving them. See that there status is updated in Easyship UI, but not seeing it at all on the webhook front.

Any chance that Easyship has had occasional outages with this that have caused the kits to not be scanned on return?