Discussions

I am checking easyship shipping rates calculator but here Shipping From dropdown not showing "China" country why? Explain in more detail. <https://www.easyship.com/en-hk/shipping-rate-calculator/hongkong-to-usa>

Is there anyway we can test whole workflow using sandbox credentials not using production environment ? Like - Get Shipping Rates - Create Shipment - Buy label - Pickup shipment - Tracking Shipment etc.

Request: $response = $client->request('POST', '<https://api.easyship.com/2023-01/trackings'>, \[ 'headers' => [ 'accept' => 'application/json', 'authorization' => 'Bearer prod_ODg/ydDuT2PWgwT9R8auQ+leJeuQv0mgxr03uScMPyI=', 'content-type' => 'application/json', ], ]); Response: { "error": { "code": "forbidden", "details": [ "Access to this resource requires scope(s) track_3p." ], "message": "You do not have permission to access this resource. Please contact our support team or your account manager if you believe you should have access.", "request_id": "9f394d36-f719-4380-bd88-0e60007fdcc7", "type": "invalid_request_error" } } When I try to implement create a tracking API but API gives response forbidden so how to resolve this please explain more.

how can i change carrier using the following link <https://developers.easyship.com/docs/getting-a-rate?_gl=1*lhbzuf*_ga*NTEyODM3NzQ5LjE2OTgxNjg4MzQ.*_ga_4L5FF6Q4EY*MTY5ODE3NzI0NC4yLjEuMTY5ODE4MDMzNi42MC4wLjA>.

$response = $client->request('POST', '<https://api.easyship.com/2023-01/trackings'>, \[ 'body' => '{"origin_address":{"company_name":"Test Plc.","contact_name":"Foo Bar","contact_email":"[[email protected]](mailto:[email protected])","contact_phone":"+852-1234-5678","line_1":"123 Test Street","line_2":"Block 3","postal_code":"ABC123","city":"City","state":"State","country_alpha2":"SG"},"destination_address":{"company_name":"Test Plc.","contact_name":"Foo Bar","contact_email":"[[email protected]](mailto:[email protected])","contact_phone":"+65 6910 1185","line_1":"123 Test Street","line_2":"Block 3","postal_code":"247964","city":"Singapore","state":"Singapore","country_alpha2":"SG"},"tracking_number":"13213213","courier_id":"01563646-58c1-4607-8fe0-cae3e33c0002","items":[{"description":"iPhone","quantity":1},{"description":"Macbook"}]}', 'headers' => [ 'accept' => 'application/json', 'authorization' => 'Bearer prod_xxx, 'content-type' => 'application/json', ], ]); I am trying to create tracking API but it is not working fine see the below response.. { "error": { "code": "forbidden", "details": [ "Access to this resource requires scope(s) track_3p." ], "message": "You do not have permission to access this resource. Please contact our support team or your account manager if you believe you should have access.", "request_id": "7f01e9b3-4ad2-48d6-aeb5-e7caa6c92c7f", "type": "invalid_request_error" } }

{#3520 ▼ +"shipment": {#3345 ▼ +"easyship_shipment_id": "ESHK10131608" +"consignee_tax_id": null +"courier": {#3347 ▼ +"id": "64b5d8b2-4c60-4faf-bf1b-9f7b1b7ca1c8" +"name": "SF Express - Domestic" } +"created_at": "2023-10-20T10:05:09Z" +"currency": "INR" +"delivery_state": "not_created" +"destination_address": {#3499 ▼ +"city": "Kowloon City" +"company_name": null +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Nikunj Buyer" +"contact_phone": "+85230085678" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": null +"postal_code": "0000" +"state": "Kowloon Region" } +"eei_reference": null +"incoterms": "DDU" +"insurance": {#3319 ▶} +"label_generated_at": null +"label_paid_at": null +"label_state": "not_created" +"last_failure_http_response_messages": \[] +"metadata": {#3511} +"order_created_at": null +"order_data": {#3504 ▶} +"origin_address": {#3500 ▼ +"city": "Hong Kong" +"company_name": "Threeniti" +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Threeniti" +"contact_phone": "+852-3008-5678" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": "" +"postal_code": "0000" +"state": "Yuen Long" } +"parcels": array:1 \[▼ 0 => {#3344 ▼ +"box": {#3346 ▼ +"id": null +"name": null +"outer_dimensions": {#3507 ▼ +"length": 18.0 +"width": 30.0 +"height": 20.0 } +"slug": null +"type": "box" +"weight": 0.0 } +"items": array:1 [▼ 0 => {#3343 ▼ +"actual_weight": 1.0 +"category": "Home Appliances" +"contains_battery_pi966": null +"contains_battery_pi967": null +"contains_liquids": null +"declared_currency": "HKD" +"declared_customs_value": 50.0 +"description": "Stainless Steel Vacuum With Straw Handle Cup" +"dimensions": {#3377 ▶} +"hs_code": "40000000" +"origin_country_alpha2": "HK" +"origin_currency": "INR" +"origin_customs_value": 436.6812227 +"quantity": 1 +"sku": null } ] +"total_actual_weight": 1.0 } ] +"pickup_state": "not_requested" +"rates": array:1 \[▼ 0 => {#3514 ▼ +"additional_services_surcharge": 0.0 +"available_handover_options": array:2 [▶] +"cost_rank": 1.0 +"courier_id": "64b5d8b2-4c60-4faf-bf1b-9f7b1b7ca1c8" +"courier_logo_url": null +"courier_name": "SF Express - Domestic" +"courier_remarks": null +"currency": "INR" +"ddp_handling_fee": 0.0 +"delivery_time_rank": 1.0 +"description": null +"discount": {#3515 ▶} +"easyship_rating": null +"estimated_import_duty": 0 +"estimated_import_tax": 0 +"fuel_surcharge": 0.0 +"full_description": null +"import_duty_charge": 0.0 +"import_tax_charge": 0.0 +"import_tax_non_chargeable": 0.0 +"incoterms": "DDU" +"insurance_fee": 0.0 +"is_above_threshold": false +"max_delivery_time": 3 +"min_delivery_time": 2 +"minimum_pickup_fee": 0.0 +"other_surcharges": null +"oversized_surcharge": 0.0 +"payment_recipient": "Easyship" +"provincial_sales_tax": 0.0 +"rates_in_origin_currency": {#3516 ▶} +"remote_area_surcharge": 0.0 +"remote_area_surcharges": null +"residential_discounted_fee": null +"residential_full_fee": null +"sales_tax": 0.0 +"shipment_charge": 238.3 +"shipment_charge_total": 238.3 +"total_charge": 238.3 +"tracking_rating": 3.0 +"value_for_money_rank": 1.0 +"warehouse_handling_fee": 0.0 } ] +"regulatory_identifiers": {#3517 ▼ +"eori": null +"ioss": null +"vat_number": null } +"return": false +"return_address": {#3518 ▼ +"city": "Hong Kong" +"company_name": "Threeniti" +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Threeniti" +"contact_phone": "+852-3008-5678" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": "" +"postal_code": "0000" +"state": "Yuen Long" } +"sender_address": {#3519 ▼ +"city": "Hong Kong" +"company_name": "Threeniti" +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Threeniti" +"contact_phone": "+852-3008-5678" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": "" +"postal_code": "0000" +"state": "Yuen Long" } +"set_as_residential": false +"shipment_state": "created" +"shipping_documents": \[] +"tracking_page_url": "<https://www.trackmyshipment.co/shipment-tracking/ESHK10131608"> +"trackings": \[] +"updated_at": "2023-10-20T10:05:10Z" +"warehouse_state": "none" } +"meta": {#3521 ▼ +"unavailable_couriers": \[] } } Get Create a shipment 201 status shipment is create with "shipment_state": "created" but not showing the shipment detail easyship dashboard. I am using sandbox account access token with the create a shipment API

I integrated Create a Shipment API so then after which the API needs to implement flow

\+"shipment": {#3344 ▼ +"easyship_shipment_id": "ESHK166415782" +"consignee_tax_id": null +"courier": {#3346 ▼ +"id": "64b5d8b2-4c60-4faf-bf1b-9f7b1b7ca1c8" +"name": "SF Express - Domestic" } +"created_at": "2023-10-19T09:14:52Z" +"currency": "INR" +"delivery_state": "not_created" +"destination_address": {#3443 ▶} +"eei_reference": null +"incoterms": "DDU" +"insurance": {#327 ▶} +"label_generated_at": null +"label_paid_at": null +"label_state": "not_created" +"last_failure_http_response_messages": \[] +"metadata": {#3500} +"order_created_at": null +"order_data": {#3502 ▼ +"platform_name": null +"platform_order_number": null +"order_tag_list": \[] +"seller_notes": null +"buyer_notes": null } +"origin_address": {#3499 ▶} +"parcels": array:1 [▶] +"pickup_state": "not_requested" +"rates": array:1 [▶] +"regulatory_identifiers": {#3516 ▶} +"return": false +"return_address": {#3517 ▼ +"city": "Hong Kong" +"company_name": "Demo" +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Demo" +"contact_phone": "9876543211" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": "" +"postal_code": "0000" +"state": "Yuen Long" } +"sender_address": {#3518 ▼ +"city": "Hong Kong" +"company_name": "demo" +"contact_email": "[[email protected]](mailto:[email protected])" +"contact_name": "Demo" +"contact_phone": "**\***11" +"country_alpha2": "HK" +"line_1": "Kennedy Town" +"line_2": "" +"postal_code": "0000" +"state": "Yuen Long" } +"set_as_residential": false +"shipment_state": "created" +"shipping_documents": \[] +"tracking_page_url": "<https://www.trackmyshipment.co/shipment-tracking/ESHK166415782"> +"trackings": \[] +"updated_at": "2023-10-19T09:14:53Z" +"warehouse_state": "none" } +"meta": {#3520 ▼ +"unavailable_couriers": \[] } "delivery_state": "not_created", "label_state": "not_created", "pickup_state": "not_requested" 202 - Shipment Partially Created How do I fix this?

{ "incoterms": "DDP", "origin_address": { "contact_name": "Wong", "country_alpha2": "FR", "postal_code": "25640", "state": "Doubs", "line_1": "6 Route de Moncey ", "line_2": "", "city": "Chaudefontaine", "contact_phone": "+852 1234 5612", "contact_email": "[[email protected]](mailto:[email protected])", "company_name": "[STAGING] KYC-approved" }, "destination_address": { "contact_name": "Ben Suen", "country_alpha2": "HK", "postal_code": "0000", "state": "Hong Kong", "line_1": "Tung Lo Wan Road", "line_2": "38", "city": "Tai Hang", "contact_phone": "+852 9877 0084", "contact_email": "[[email protected]](mailto:[email protected])" }, "return_address": { "contact_name": "Wong", "country_alpha2": "FR", "postal_code": "25640", "state": "Doubs", "line_1": "6 Route de Moncey ", "line_2": "", "city": "Chaudefontaine", "contact_phone": "+852 1234 5612", "contact_email": "[[email protected]](mailto:[email protected])", "company_name": "[STAGING] KYC-approved" }, "parcels": \[ { "total_actual_weight": 100, "items": [ { "sku": "12345", "description": "testproduct2", "quantity": 4, "declared_currency": "HKD", "declared_customs_value": 785, "origin_country_alpha2": "FR", "hs_code": "5d7df2ea-6f39-4ba4-a029-4c187836b015" } ], "box": { "slug": "custom-box", "length": 30, "width": 20, "height": 30, "packageWeight": 100 } } ], "shipping_settings": { "units": { "dimensions": "in", "weight": "lb" }, "buy_label": false }, "eei_reference": null, "courier_selection": { "selected_courier_id": "1f09d069-7c0b-4d80-87dd-7917af48c692", "apply_shipping_rules": true, "allow_courier_fallback": false }, "insurance": { "is_insured": true, "insured_amount": 4239, "insured_currency": "HKD" We are unable to create a shipment with this particular SKU. Can I know what is the issue?

Request log { "incoterms": "DDP", "parcels": \[ { "total_actual_weight": null, "items": [ { "actual_weight": 0.090718474, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 51.09, "description": "Toothpaste Tablets with Fluoride Minty Yuzu Flavor", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 51.09, "quantity": 10, "sku": "tidalminttablettin" }, { "actual_weight": 0.181436948, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 110.04, "description": "Botanical Body Wash Sheets", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 110.04, "quantity": 10, "sku": "tidalbodyrefilltin" }, { "actual_weight": 0.0226796185, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 23.58, "description": "100% Konjac Body Sponge", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 23.58, "quantity": 20, "sku": "860008458698" }, { "actual_weight": 0.1632932532, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 102.18, "description": "3 in 1 Face Wash Beans Purifying", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 102.18, "quantity": 10, "sku": "tidalfacialrefillgrnt" }, { "actual_weight": 0.1632932532, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 102.18, "description": "3 in 1 Face Wash Beans Calming", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 102.18, "quantity": 10, "sku": "tidalfacialrefillwhttin" }, { "actual_weight": 0.1632932532, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 102.18, "description": "3 in 1 Face Wash Beans Brightening", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 102.18, "quantity": 10, "sku": "tidalfacialrefillorgt" }, { "actual_weight": 0.090718474, "category": null, "contains_battery_pi966": null, "contains_battery_pi967": null, "contains_liquids": null, "declared_currency": "HKD", "declared_customs_value": 51.09, "description": "Toothpaste Tablets with Fluoride Cinnamon Flavor", "dimensions": { "length": 1.27, "width": 1.27, "height": 1.27 }, "hs_code": "33049900", "origin_country_alpha2": "US", "origin_currency": "HKD", "origin_customs_value": 51.09, "quantity": 10, "sku": "tidalpinktablettin" } ], "box": null } ], "shipping_settings": { "units": { "dimensions": "in", "weight": "lb" }, "output_currency": "HKD" }, "origin_address": { "city": "2-6 Foo Ming Street, Causeway Bay", "company_name": "TLE Wellness", "contact_email": "[[email protected]](mailto:[email protected])", "contact_name": "Genie Cheung", "contact_phone": "+85297915880", "country_alpha2": "HK", "line_1": "2K, Po Ming Building", "line_2": null, "postal_code": "0000", "state": "Hong Kong" }, "destination_address": { "state": "Hong Kong", "postal_code": "0000", "contact_phone": "+852 6042 2519", "contact_name": "Bob", "city": "Wong Chuk Hang", "contact_email": "[[email protected]](mailto:[email protected])", "line_1": "20/F Metro South Tower 1", "line_2": "39 Wong Chuk Hang Road", "country_alpha2": "HK" }, "insurance": { "is_insured": true, "insured_currency": "HKD", "insured_amount": 5659.2 } } Return log { "error": { "code": "invalid_content", "details": [ "No shipping solutions available based on the information provided" ], "message": "The request body content is not valid.", "request_id": "e9c0abd2acbf4b64440b2083cd4c5afe", "type": "invalid_request_error" } }