Discussions

We are building an integration with Freshworks where we want to display checkpoints of the shipment and also have data of shipments with different statuses. However, the sandbox environment API is coming back empty.

I'm trying to use the sandbox and test generating a label at the same time as a shipment, however when I query the shipment after creation and get the label I get the error:

My orders through my online store are all coming as one combined rate and shipping label. Support suggested "splitting" the shipment. How do I set this up so it will automatically split all orders with a quantity greater than 1x.

Hi,

need help placing API into my custom website. I am testing on the API page and it only recognises US addresses and does not work for Australia. Please help.

Is this the correct way to compute the weight and dimensions when multiple items are in a predefined 1-item box:

Hello,

Our site is integarted via API with easyship for some time now. We see consistent results for identical shipments across the easyship portal and our site - as expected.
At your (easyship's) suggestion I created and different new (easyship) account and changed the access key to the new account (on our test environment).

Hi, how do I create/move my shipments from 'Manage Shipments' to 'Create shipment > Advance'?