Discussions
Is there a public API to access Claim status?
We have lots of customers raising claims for their lost parcels or damaged on delivery parcels etc... But there is no way for them to track their claim's status.
Is there an API available for customers to access claims status programmatically?
GET Shipment - costs & adjustments
Under the GET for shipments and rates there's the "total_charge" - is this is updated if any adjustments are made to the shipment costs from the cariers? Looking at my data I don't believe it is. If not is there a way to get these billing adjustments through the API?
2-Way API Call
Hi,
Why are no italian couriers displayed, and how could I add them?
I'd like the sellers on my marketplace to be able to ship from almost all major companies in Europe. Problem I'm having is that although i have added an italian address to my accounts list of addresses, I'm not getting any couriers that would match.
Why are shipping rates so high on my account?
I'm attempting to a build an integration of EasyShip into a new marketplace. For some reason the rates calculator is always returning a total cost much higher then my client would expect to pay.
Moved Website - Want to load our Easyship from previous website domain onto the new domain
It's apparently not as easy as copying the Easyship Access Token into the shipping tab of our WooCommerce. Currently the new site is successfully pulling rates from our Easyship, and orders are going through, but I have not been able to successfully pull orders from the website into our Easyship account to start printing labels.
Is it possible to send HS codes via API ?
Hello, it seems HS codes are going to be more stringent and required on international shipments from March, our courrier account managers have told us....
Confuse about customer shipping address
Thank for all!
Currently, I can create a shipment with address info like as: line_1: "231/1 Chiến LượcBình Trị Đông, Bình Tân, Thành phố Hồ Chí Minh", state: "0", city: "0", country_alpha2: "VN". Is correct data to ship product from original address(shop) to customer with address above(It mean address info of customer in shipment create body request)?
Creating Shipment, Why can't destination_address.contact_phone be blank?
https://developers.easyship.com/reference/shipments_create clearly shows that the phone contact is not required for destination address but when creating a shipment in sandbox is can't be null or blank. I do not want to collect phone numbers of my customers just to ship to them. Why is it not consistent?
Connect Power Bi and easyship data via api
Hi! How I can connect directly Easyship and power bi. I need to create dashboards based on your data.