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Unable to genrate label with vague error message "undefined method `[]' for nil:NilClass"

Hello, we are unable to generate label and we are receiving "undefined method `[]' for nil:NilClass" error. We also noticed that the country in the response for the origin address is United States although it is sent in the request as GB (United Kingdom). Can someone please help us generate a label?
The request:

why does this rates request api call return an error?

POST /2023-01/rates HTTP/1.1
Accept: application/json
Content-Type: application/json
Authorization: Bearer prod_4jZAQeqvVWAlL2pJWu2Zfe7GRu++0oymSxwI1fbzrCc=
Host: api.easyship.com
Content-Length: 1104

parcel array error

Please explain why this parcel array is not being accepted by your compiler in the request rates api call:

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API: most UPS options not returned

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Website ruleset not implemented and actioned when using API label request.

After a lot of testing, it seems that labels requested via API are not subject to shipping rules, can you please confirm this is correct?