Discussions
Different results across API and Portal
Hello,
We are using V2, when sending rates request via API we are getting results from USPS only.
For the same request (source/destination/package) via portal I see UPS and and USPS options.
dhl easyship id not provided when creating label
problem with dhl label create
when we are Creating label easyship did not provide the easyship id.but label create in easyship dashboard and its cause error in our side
Problem with Easyship carrier accounts
Hey there, I connected my WMS API, and it's firing. But none of the carrier accounts show up in the create shipments advanced tag when orders get pulled in. Only USPS and DHL show. Then others aren't existing. How do I fix this?
HTTP 400: Parcels dimensions or all items dimensions are mandatory
I'm seeing HTTP 400 errors on requests that appear to be valid
Why are parameters in response not documented in V2.0?
But they are in V1.0, I hope it will be the same as in V2.0. Thank you.
Get a Shipment 500 with PDF label format (production)
Hi,
Is it possible to fetch rates using hscodes instead of categories?
If I enter an hscode as the Category:
"category": "851671",
Create Shipment API return cryptic errors in Sandbox env
Hello.
We're having some issues with sandbox environment for our API integration which first appeared 2 days ago.
Get Shipments From easyhip ERROR: we couldn't find any shipping solutions based on the information provided
Attached is the request and the response - what is the reason for the error?
REQUEST DATA:
{
"origin_address": {
"line_1": "55 PROSPECT ST",
"state": "New York",
"city": "Sydney",
"postal_code": "11201",
"country_alpha2": "US",
"contact_name": "shipping test",
"company_name": "shipping test",
"contact_phone": "+1396380000",
"contact_email": "[email protected]"
},
"destination_address": {
"line_1": "1 quai de Jemmapes",
"state": "",
"city": "Paris",
"postal_code": "75010",
"country_alpha2": "FR",
"contact_name": "Shira Bar",
"company_name": "Shira Bar",
"contact_phone": "5747479",
"contact_email": "[email protected]"
},
"shipping_settings": {
"units": {
"weight": "kg",
"dimensions": "cm"
}
},
"parcels": [
{
"total_actual_weight": 20,
"box": {
"slug": null,
"length": "17",
"width": "15",
"height": "16"
},
"items": [
{
"description": "test status",
"category": "home_decor",
"sku": "teststatus_64772843",
"quantity": 1,
"dimensions": {
"length": "17",
"width": "15",
"height": "16"
},
"actual_weight": 20,
"declared_currency": "USD",
"declared_customs_value": 2563
}
]
}
]
}
A selection of delivery methods
Hello, when we contact you in the test environment, we are unable to receive shipping methods according to the addresses we are checking, Except for only one address listed in your example:
"origin_address": {
"line_1": "55 Prospect St",
"line_2": "Unit 401",
"state": "NY",
"city": "Sydney",
"postal_code": "11201",
"country_alpha2": "US"