These docs are for v2023.01. Click to read the latest docs for v2024.09.

Discussions

Ask a Question
ANSWERED

Multiple 3PL API Connections

Hello,

different results across web/protal and our site (API)

Our site is integarted via API with easyship for some time now. We see consistent results for identical shipments across the easyship portal and our site - as expected.
At your (easyship's) suggestion I created and different new (easyship) account and changed the access key to the new account (on our test environment).

Multi-parcel rates - only one courier returned (BUG?)

Using the API docs for Rate Request (https://developers.easyship.com/reference/rates_request), I've noticed that if I add more than one parcel to the payload the response only returns one courier (UPS). If I have only one parcel, then I get many couriers returned in the response (CanPar, UPS, Canada Post, Purolator… etc).

ANSWERED

How to create advance shipment via API?

Hi, how do I create/move my shipments from 'Manage Shipments' to 'Create shipment > Advance'?

Why is the post to https://api.easyship.com/2023-01/rates onlyl returning one rate

The API reference states:
The Rates API allows you to request a list of shipping quotes for a prospective Shipment. The response will also indicate which Courier is the cheapest, fastest and best value for money, which is a combination of speed, price and reliability.

ANSWERED

Shipping label not showing all products

Hi, in easyship dashboard I can see that I have three items but in the generated shipping label I could only see one? Why is that the case?

ANSWERED

Maximum dimensions and weight

What are the maximum dimensions and weight allowed for shipments when using Easyship?

ANSWERED

Urgent - support sent me here, pledgebox to easyship.

Pledgebox is importing my products to Easyship with the wrong weights and HS codes. How do you correct it, we got thousands of orders.

ANSWERED

Godaddy integration

Can I integrate via API easyship with godaddy?

ANSWERED

WinHTTPRequest - A certificate is required to complete client authentication

I have an API that has been working fine for several months but this past week we have had two instances where we have been unable to run our API calls and I think the error being returned is : A certificate is required to complete client authentication. The application is built on Classic ASP using WinHTTP (WinHTTP.WinHTTPRequest.5.1).