Discussions

I am getting this error when I try to us API integration between Backerkit and Easyship. {"error"=>"User doesn't have permissions for this request - please check your token scopes"} Please assist asap

Hi, Is there any webhook subscription API which i can utilise at my end and get the required status updates of orders?

{
status: 'failure',
errors: [
"Sorry, we couldn't find any shipping solutions based on the information provided."
],
request_id: '1591b185-5cb1-4a0e-a586-aae5629c1e06'
}

{
status: 'failure',
errors: [
'Oops, an unexpected error occurred. Please check your request and try sending it again. You can contact us if the problem persists.'
],
request_id: 'd37ae74a-b33d-4bea-9b19-e29ae6a93677'
}

shipping rates error [
'Oops, an unexpected error occurred. Please check your request and try sending it again. You can contact us if the problem persists.'
]

Not able to create a shipment label by using API.
i'm getting response as :

Im not able to create shipment label through api call

When a customer checks out on our Gravity Form, there's a field "where would you like your completed documents sent?"

I have everything enabled (Rate, Shipment, Label, Pickup, Track, Company, Reference, Product, Address, and Location) for both production and sandbox tokens. I can use the production token and get expected results. Sandbox token is just dumb. Example,
Sandbox token rate request:
"{"status":"success","rates":[]}string(31) "{"status":"success","rates":[]}" "
No rates given.