Discussions

Hi, we clearly specified that the format for generating a label is 4x6 and this is always working whenever we make shipment through AU Post Domestic Standard or DHL Express but while selecting an international shipment through AU Post Standard International, it's giving us a label: Custom Declaration in a size "A4" format. Why? we only need the 4x6 size. Thanks!

Can you send the ID so we can connect Amazon Brazil in Seller central

We’re a new e-commerce marketplace looking to integrate easyship to help our merchants seamlessly manage their orders.

Hi, The simple 'Create Shipment' API has hs_code as a parameter but why the "Create a shipment and buy label" doesn't provide one. Is there any specific reason for this? Can Easyship just add this just like the simple create shipment. Thanks

Hi easyship, I am having issues setting up my shipping properly. The dynamic shipping rates are not accurate and I am being charged much more compared to what my customers are being charged. For example. my customer buys 2 items and they paid $20 in shipping (the price of 1 item to be shipped. It actually costs me $40 ship.

Company name is sent both in billing and shipping address, but it is lost when I print the label. Here is a sample of API code:
'payment_custom_field' =>
array (
),
'payment_method' => 'Credit/Debit Card (3D and SCA Secured) Stripe',
'payment_code' => 'stripe',
'shipping_firstname' => 'David',
'shipping_lastname' => 'Li',
'shipping_company' => 'Allonis LLC',
'shipping_address_1' => '4078 Waterland Drive',

Hello Team,

I'm doing a request to Peru with this json
{"origin_postal_code":"059405","destination_country_alpha2":"PE","destination_postal_code":"15074","taxes_duties_paid_by":"Sender","is_insured":false,"apply_shipping_rules":true,"box":{"length":1,"width":1,"height":1},"output_currency":"USD","destination_city":"Miraflores","destination_address_line_1":"Calle Colón 161","origin_state":"FL","items":[{"quantity":"1","actual_weight":1,"height":1,"width":1,"length":1,"category":"cameras","declared_currency":"USD","declared_customs_value":100}]}

On EasyShip documentation, I can only find a Ruby example for verify an event. Does anyone have examples in nodejs?

Hi,