Discussions

Using the API, How can we populate field - company_order_number?

Can we get the insurance amount from our UPS carrier with negotiated rates account? We want the breakdown of the carrier insurance and shipping amount. Thanks

I am using those shipping_settings as part of the API call (production). I was able to create the order and display it through the Easyship dashboard but the purchase has not been made even if the buy_label and buy_label_synchronous were set to true. I was expecting once I make the API call to purchase a label using buy_label_synchronous:true would return me the label in the response (in this case the URL format). Please let me know why this behaviour is not happening even if using test keys works. shipping_settings: { buy_label: true, buy_label_synchronous: true, printing_options: { format: "url", label: "4x6", commercial_invoice: "A4", packing_slip: "4x6", } }

I would like to know if you can help me. We are sending orders to EasyShip through endpoint API. This is the process: We send orders that we create to EasyShip. However, in return we receive tracking information for all the the orders (including the ones that we did not send). We would like to be able to just receive tracking information for the orders that we sent. Is there a way to do it? Is there a way to flag them somehow? or maybe add the field that will be also visible in the tracking information so we can filter them as they will come in? We have a web hook set up and we a receiving JSON. This is what we are getting: https://developers.easyship.com/v1.0/reference/shipmenttrackingstatuschanged

We know the length, width, and weight of each item we are shipping. We need to know the optimal box for the item we are shipping. What API will allow us to determine this. Example, we know a spark plug is 2 in - width 5 in - length 2 lbs - weight WHAT IS THE OPTIMAL BOX SIZE?

We sell over 10M parts. We know the width, length, and weight of easy item we ship. When we setup parts in our inventory system we want to assign a box to the item we ship. I thought you could use this API https://developers.easyship.com/reference/list-all-boxes to determine what box to use to best fit your needs. Is this correct? If not how do we use easyship to determine what box will best fit each part we ship? For example, I have a part that is height 5 in width 10 in weight 15 lbs What box should we use? How do we figure this out ALSO we only use standard boxes we do not use custom boxes

Condition: the place of shipment is the United States question：parcels （Number of parameters > 1） Unable to find the express method description：parcels （Number of parameters = 1）Can return to express normally The following is parcels （Number of parameters > 1） participation and participation submit: { "origin_address":{ "line_1":"S&B Industry Inc.", "line_2":"15001 Heritage Parkway - Suite 150", "state":"TX", "city":"Fort Worth", "postal_code":"76177", "country_alpha2":"US", "contact_name":"1111", "company_name":"11111", "contact_phone":"111111", "contact_email":"[email protected]" }, "destination_address":{ "state":"Nevada", "city":"Doral", "postal_code":"89183", "country_alpha2":"US" }, "incoterms":"DDU", "insurance":{ "is_insured":false, "insured_amount":"7076.00", "insured_currency":"USD" }, "shipping_settings":{ "units":{ "weight":"kg", "dimensions":"cm" }, "output_currency":"USD" }, "parcels":[ { "total_actual_weight":"12.000", "box":{ "length":42, "width":29, "height":39.5 }, "items":[ { "quantity":1, "category":"accessory_no_battery", "description":"Machine", "actual_weight":"12.000", "declared_currency":"USD", "declared_customs_value":"2345.00" } ] }, { "total_actual_weight":"12.000", "box":{ "length":42, "width":29, "height":39.5 }, "items":[ { "quantity":1, "category":"accessory_no_battery", "description":"Machine", "actual_weight":"12.000", "declared_currency":"USD", "declared_customs_value":"1234.00" } ] } ] } return { "status": "failure", "errors": [ "Sorry, we couldn't find any shipping solutions based on the information provided." ], "request_id": "156a4417-2bd5-4f13-924e-c84bc8ff408b", "timestamp": "2022-07-01T02:38:47.531Z" }

Hi team, Hope someone will reply to this post as it is a bit critical. We have coded the full API into our platform and have the following discrepancies: 1. Some carriers are not shown on API 2. Price differences between API and Easyship platform Let me resume point-by-point: 1. Some carriers are not shown on API Most of the countries work fine, excepted Australia that is only showing 2 carriers from API while the platform of Easyship display more carriers. Print screen from Easyship platform: https://www.screencast.com/t/99oVHhW1H Print screen from API result: https://www.screencast.com/t/0q6bG6gXn 2. Price differences between API and Easyship platform The prices are not the same from the Easyship platform and the received datas from API - the prices by API are cheaper that the Easyship platform (which is great if we are billed from this price :-) Print screen from Easyship platform: https://www.screencast.com/t/yzowxjfm Print screen from API result: https://www.screencast.com/t/w0b56oTISF7Q Datas posted were exactly the same, as follows: https://www.screencast.com/t/yxEaJBxom8J Can you please let us know how to get the exact same information to avoid any discrepancy on the shipment process. Thank you for your reply

We have coded the Pick-up API and can select the date/time slots received by Easyship - once we have selected them, we cannot find the way to push this information back to Easyship Anyone can assist?

Shipping rate API always returning "USPS priority" value when quantity is 1 or 2. As per shipping rule that should return 3 values UPS ground, USPS priority, USPS first class when quantity is 1. When quantity is more than 2 then it's fails to calculate shipping option. What should change in API request JSON or any configuration for proper shipping Info base on shipping rule?