Discussions

The issue happens because EasyShip API returns weight value in kilograms rounded up to 2 decimals (eg. 0.11KG).
We can immediately notice that the precision is up to "decagrams", while we need it up to grams.

Here is the payload
{
"apply_shipping_rules":false,
"box":{
"height":2,
"width":2,
"length":2
},
"destination_country_alpha2":"US",
"destination_postal_code":"10001",
"is_insured":false,
"items":[
{
"actual_weight":2,
"height":2,
"width":2,
"length":2,
"category":"toys",
"description":"",
"declared_currency":"HKD",
"declared_customs_value":0,
"quantity":1
}
],
"origin_country_alpha2":"HK",
"origin_postal_code":"0",
"output_currency":"HKD"
}

This developer account number 121170152500 is not valid for the DB marketplace.

Our platform has integrated with easyship API, but we have problems with two scenarios with UPS.

Our company has been working on integrating with Easyship API. We tested the "Request rates and taxes" endpoint and all went well but when we attempted the "Create a shipment and buy label", we kept getting this error message "Failed to create shipment: ["error_message: For United States, we don't support items with this category if the sender is covering the taxes & duties. (Home Decor)"]"

in my pc, i cannot login. but in another pc, i can login. and from my pc, i cannot call the api, and i got 403 forbidden. any help, please?

Hi,

We have some products that dropship from Printful with free shipping. We also have original items that we will be shipping to customers from our location. When you add 1 of each products into the Shopify cart, only 1 shipping option with no details shows up.