Discussions

How can I use my iPad to download shipments?

Deactivate DHL eCommerce

When customers are checking out of my store (WordPress WooCommerce), the first shipping options that show up are three different DHL eCommerce shipping options and no other. How do I get rid of this? I don't even know what that shipping option is and am afraid this will scare away customers finalizing purchases. I see the listing in my easyship dashboard under couriers, but I can't remove it. Please advise. Thanks!

Posted by G Scott almost 5 years ago

ANSWERED

Destination country can't be blank

Hello ,
By using the Create a shipment API i have an issue,

Posted by Soheyb almost 5 years ago

which easyship plan should I use for my industry?

We are a small family business of metal fabricators, and we would like to have access to e-commerce? But I had seach for so many different plans that you guys offer, the now I am so confused. We would be shipping metal, stainless steel Aluminum materials so my question will be which plan will apply best for us as an industrial fabricator?

Posted by Saile R Martinez almost 5 years ago

Shipping rated not update if use other plugin to change product dimensions.

Shipping rates not update if use other plugin to change product dimensions: width, height, length, wight. Example:
https://woocommerce.com/products/measurement-price-calculator/

Posted by Tiny almost 5 years ago

ANSWERED

User doesn't have permissions for this request (get tracking checkpoints)

When I try to request the /track/v1/checkpoints endpoint, I get the error response "User doesn't have permissions for this request".

Posted by JR almost 5 years ago

ANSWERED

ES Code

Hello,
I don't really understand how can i get the ES code.
If anyone can help it could be nice

Posted by Soheyb almost 5 years ago

There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.

Hi i am getting the above error can any 1 help have done almost everything i know off.

Posted by Saiyed Sarwar about 5 years ago

Webhooks for the shipment.tracking.status.changed event not being fired by Easyship

I have a webhook set up to receive numerous types of events from Easyship. I have tested each event type (using the 'Test' button in the webhook modal window). All of the event types (including the shipment.tracking.status.changed event) work fine and are received and logged by my system.

Posted by Justin about 5 years ago

Webhooks Being Made Inactive Automatically

Hi.
We received this error message (after we searched everywhere and finally saw this in the webhooks page on our Easyship dashboard):
"This webhook has been changed to inactive due to thirty repeated failures."

Posted by Luke about 5 years ago