These docs are for v2023.01. Click to read the latest docs for v2024.09.

Discussions

Ask a Question
ANSWERED

easyship_shipment_id which is not shown in the Manage Shipments

We got eashship id after creating a shipment but which is not shown in Manage Shipments in easyship.

ANSWERED

woocommerce plugin returns null results

We're building a brand new website on woocommerce with all the latest versions of everything, have installed your plugin, created and added the access token.

ANSWERED
ANSWERED

Easyship and local courier pickup address bug

I used Easyship service in HongKong. When I arrange the local courier, SF Express, to my warehouse, through dashboard or api, sometimes the SF Express got the wrong address(usually my billing address). This bug happens quite often. Please fix it.

Easyship not working on multisite wordpress on AWS Lightsail

I have a multisite on AWS lightsail. It has 3 sites. (site 1) The main retail site where I need easy to be an option. (site 2) does not sell anything and I do not need easy ship as an options. (site 3) is co-branded with another company and I have no access to it for coding anything else.

ANSWERED

Easy Ship not populating

I have connected my site and no orders are coming through.

Handling fee

We are trying to add a handling fee, we can’t not locate where to do so

ANSWERED

API Website Rate Error

I am trying to test out the rate calculation function on the website and after entering the information and my code I get the following error:

ANSWERED

Problem with the plugin.

Hi.
I have a problem with the plugin on my website with wordpress, it is showing this error:
The REST API request failed due to an error.
Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received
The loopback request to your site failed, this means features relying on them are not currently working as expected.
Error: [] cURL error 28: Operation timed out after 10001 milliseconds with 0 out of -1 bytes received

ANSWERED

errant 403 (should be 429)

John