Discussions

Can I set different production times for different collections

I have two collections that require 7 and 9 open days production times. Later maybe other collections as well as they customized products. I do not want the overall delivery time to discourage the customers to buy other products already in stock. I can I do this?

Posted by Genevieve over 6 years ago

Courier icon

Hi, would like to check if there is anyway for us to get the icon for each courier returned on the shipping rate API? Thanks

ratescourier logos

Posted by TackThis Developer over 6 years ago

I can not buy a label

I use Api function https://api.easyship.com/shipment/v1/shipments and i get response:

Posted by Nikita C over 6 years ago

ANSWERED

How best to get box dimensions

When reaching the API, I need to submit width, height, length, along with weight to get accurate rates. How best do I go about adding up all the product dimensions to get realistic results?

dimensionsboxesrates

Posted by Roynel Flores over 6 years ago

ANSWERED

Easyship & Prestashop

HI
Are easyship & prestashop compatible?

prestashop

Posted by Tara over 6 years ago

Can you tell me how to use sandbox in woocommerce??

Hello, I've tried to use sandbox in woocommerce, but it didn't work.
I followed https://developers.easyship.com/docs/authentication to generate sandbox token. However, it didn't show shipment in cart page...

Posted by Bobby Ng over 6 years ago

ANSWERED

Multiple categories when requesting rates?

Can I use multiple categories when requesting rates? If not, will this affect the actual shipping cost if items in the shipment are different categories?

ratescategory

Posted by Roynel Flores over 6 years ago

ANSWERED

Do I really need height, width, and length to calc rates?

When reaching the API if I don't include dimensions I get back "Items should have dimensions and a weight". However when the customer is going through the checkout process and requests shipping rates, the products themselves don't have dimensions, just weight.

ratesdimensions

Posted by Roynel Flores over 6 years ago

ANSWERED

Different Collection Address

Hi, Is there a way to have one easyship account but there will be different collection addresses? We ship internationally but the products are coming from specific depot closest to where the order is from. We have depots in US, Europe and Asia.

ratesmulti-addresses

Posted by Olivia over 6 years ago

ANSWERED

Easyship testing shipment

I am generating shipments for testing Easyship API and api giving me response and shipment is created but when i am buying label and hit on api with "easyship_shipment_id" and "courier_id"
its showing error "Shipments not found or labels already requested".Can you please tell me where i can see my all testing generated shipments??

Posted by Bhumika over 6 years ago