Discussions

I need some help syncing Cin7 to Easyship. I previously did it but somehow it unsynced and I went back into Cin7 to redo the connect but it still didnt work..

Hi, for my API integration, when I send a node-fetch request to <https://api.easyship.com/2023-01/rates> I am not seeing UPS as a carrier option but on the "Get a Quote" tab of the dashboard, I can see UPS Ground listed with the lowest price being $12.23. The lowest on the api is "USPS - Ground Advantage" with "total_charge": 15.76. How can I retrieve UPS rates through the Easyship API?

(I'm using a code block for the body of this message because the GUI keeps interpreting my underscores as markdown Italics. You should fix that.) ``` The documentation tells me I can use my access token with the prefix "sand_" rather than "prod_" for integration testing. When I try that, both in the platform I'm using, and in the EasyShip API Documentation site's "Try It" feature, authorization fails. Any API call I try, the "prod_" token works and the "sand_" token does NOT. I reached out to support, and they told me to come here. I found this other thread describing the same behavior, and the responses to it were wildly unhelpful: https://developers.easyship.com/discuss/634695206698f9002fc13d27 The thing I need to test right now is the creation of a labe (via https://api.easyship.com/2023-01/labels) and I'm not willing to actually pay for my test labels. This needs to be resolved ASAP! ```

When requesting from: <https://api.easyship.com/2023-01/shipments/>\<shipment_id> what is the weight unit used? Is it always in kg?

We are currently working on integrating Easyship's services into our new e-commerce platform. I am reaching out to inquire about the implementation of the Rates API to retrieve shipping rates and delivery times across the United States. Our goal is to provide our users with accurate shipping estimates that include both the minimum and maximum price, as well as the minimum and maximum delivery days for shipments within the US. We believe that the Rates API would be the ideal solution for this purpose. Specifically, we would like to know: 1. How to structure the API request to retrieve both the minimum and maximum shipping rates, along with the corresponding minimum and maximum delivery days for shipments within the US. 2. In the event that we implement pagination, what should be the request body format for fetching subsequent pages of results? We want to ensure that we can efficiently navigate through the available shipping options. Additionally, it would be immensely helpful if you could provide us with a Postman collection that demonstrates the usage of the Estimation Rates API. Having access to a reference collection would greatly facilitate our integration efforts and ensure that we follow best practices. We greatly appreciate your assistance in this matter. Please let us know if there are any specific requirements or considerations we should be aware of when implementing the Estimation Rates API. Thank you for your time and support.