Discussions

problem with dhl label create when we are Creating label easyship did not provide the easyship id.but label create in easyship dashboard and its cause error in our side

Hey there, I connected my WMS API, and it's firing. But none of the carrier accounts show up in the create shipments advanced tag when orders get pulled in. Only USPS and DHL show. Then others aren't existing. How do I fix this?

I'm seeing HTTP 400 errors on requests that appear to be valid Request: ``` { "origin_address": { "city": "Waukegan", "state": "IL", "postal_code": "60085", "country_alpha2": "US" }, "destination_address": { "city": "Burtenbach", "state": "", "postal_code": "89349", "country_alpha2": "DE" }, "incoterms": "DDU", "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "output_currency": "USD" }, "parcels": [ { "items": [ { "quantity": 1, "category": "documents", "description": "sticker sheet", "actual_weight": 1, "declared_currency": "USD", "declared_customs_value": "1.25", "dimensions": { "length": 2, "width": 2, "height": 2 } } ] } ] } ``` Response: ``` { "status": "failure", "errors": ["Parcels dimensions or all items dimensions are mandatory"], "request_id": "84ad7271-68fb-469f-a3f1-a3fa789ecd9c", "timestamp": "2022-09-19T16:34:28.114Z" } ``` I have tried overriding the weight and the dimensions to inflate them, as I saw linked elsewhere with no luck. Any insights?

Hi, There is one more issue when we create pickup. Also not happening every time but this may / may not heppen, even with the same API token, same input. {"message":"Failed to create Pickup","errors":["Something went wrong when requesting a pickup to Pickupp, please try later or contact Easyship Customer Service",[{"code":400,"content":"Pickupp First Mile label failed to generate - No available payment profile"}]],"pickup_fee":0.0,"available_balance":1000.0} May I know what is the "payment profile" required and how can I set it up? or when is this payment profile required?

Dear Concern, We got fedex response before. we removed fedex account from easyship.then we add fedexe again in easyship. this time we are not getting any response

Hey I'm trying to get a box price from FedEx. I want the price that appears to me in the attached picture. When I try to make an API call in the V1 version, I don't see an option to add a box at all. And in the V2 version I don't get the result that is in the attached picture. I would love to receive an example of an API call in HTTP form of get a box as in the picture. Thank you This is the request I am making. https://api.easyship.com/v2/rates { "origin_address": { "line_1": "55 Prospect St", "line_2": "Unit 401", "state": "NY", "city": "Sydney", "postal_code": "11201", "country_alpha2": "US" }, "destination_address": { "line_1": "1 quai de Jemmapes", "line_2": "Porte A", "state": "CA", "city": "Paris", "postal_code": "75010", "country_alpha2": "FR" }, "incoterms": "DDU", "insurance": { "is_insured": false, "insured_amount": 10, "insured_currency": "USD" }, "courier_selection": { "apply_shipping_rules": true }, "shipping_settings": { "units": { "weight": "lb", "dimensions": "in" }, "output_currency": "HKD" }, "parcels": [ { "total_actual_weight": 0.8, "box": { "slug": "fedex-fedex-envelope", "length": null, "width": null, "height": null }, "items": [ { "description": "Silk dress", "category": "Home Appliances", "sku": "test01", "quantity": 1, "dimensions": { "length": null, "width": null, "height": null }, "actual_weight": 0.4, "declared_currency": "USD", "declared_customs_value": 0.01 } ] } ] }

We would like to use your API to build an import tax & duty calculator. Are there any specific terms we have to take into consideration as we would only display the fees instead of selling and shipping an item?

Using the API, How can we populate field - company_order_number?

Can we get the insurance amount from our UPS carrier with negotiated rates account? We want the breakdown of the carrier insurance and shipping amount. Thanks

I am using those shipping_settings as part of the API call (production). I was able to create the order and display it through the Easyship dashboard but the purchase has not been made even if the buy_label and buy_label_synchronous were set to true. I was expecting once I make the API call to purchase a label using buy_label_synchronous:true would return me the label in the response (in this case the URL format). Please let me know why this behaviour is not happening even if using test keys works. shipping_settings: { buy_label: true, buy_label_synchronous: true, printing_options: { format: "url", label: "4x6", commercial_invoice: "A4", packing_slip: "4x6", } }