Discussions

Hello, I am having trouble connecting my Zen Business store to Easy Ship. I would like to be able to see my products here. Can you please assist?

Hi! There is a possibility of shipment cancellation, when I expect to get my money back after some time. How can I check the status of this refund? Is there any mechanism like an API call or webhook? Having only one balance endpoint with no detailed information does not give anything useful, like if the sum of money for certain shipment has been refunded.

According to docs

Which endpoint should i be hitting to fetch the tracking updates for a particular shipment ID

Hi, could you please provide us the API documentation url for carrier integration? Thank you

I need to create orders via API and complete the shipment on the UI.

I have created a shipping label for the Evri courier service. The label has been generated successfully using the API, but I need access to the QR code, or 6 digits, in order to print the label at an Evri parcel shop.

Good morning, we have a problem with the issue that we do not see 3 parcels sending the request from the API but on the Dashboard page it does show them when generating a quote or a manual shipment.

Good morning! I've created a shipment ESUS10155143, using sand token, and I'm trying to test label printing in order to connect it with my app. However, I am getting an error below:
{
"error": {
"code": "invalid_content",
"details": ,
"message": "The request body content is not valid.",
"request_id": "7184c57641e089a516a2b5d61f2939e9",
"type": "invalid_request_error"
}
}
So, what am I doing wrong or how can I test labels printing without spending money with prod token? Thanks.